Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emily Griffin

Mustang,OK

Summary

Dedicated professional with a proven track record at Hype Nutrition and Beach Babe Glow Spa, enhancing customer experiences and boosting sales through expert upselling techniques. Proficient in cash handling and maintaining cleanliness, I excel in guest engagement and team collaboration. I have achieved significant revenue growth by prioritizing exceptional service and applying effective sales strategies. With extensive experience across various businesses, I am set to graduate in May with an Associate degree in Business and plan to further my education by pursuing a Bachelor's degree. I am highly driven and passionate about continuous learning and professional development.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Hype Nutrition
Lawton, OK
01.2024 - 12.2024

-Managed daily store opening and closing procedures.

-Maintained cleanliness standards across the store.

-Boosted sales through product upselling.

-Maintained a friendly atmosphere by greeting every customer while serving nutritional drinks.

-Recorded weekly figures for products sold.

-Processed various transactions efficiently.

-Exhibited reliability through punctual presence at all assigned tasks.

Esthetician / Receptionist

Beach Babe Glow Spa
Lawton, OK
03.2023 - 01.2024
  • Guided clients in choosing suitable skincare products.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Administered diverse facial treatments to enhance skin health.
  • Ensured client satisfaction by maintaining personalized engagement.
  • Increased revenue through effective product upselling techniques.
  • Processed cash and card transactions accurately and maintained detailed records.
  • Coordinated appointments by responding to customer communications via phone calls and E-mails.

Server

Backporch Drafthouse
01.2022 - 03.2023
  • Executed seamless multitasking to deliver consistent and high-quality service.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Monitored inventory movements to maintain proper stock levels.

Education

Southwestern Oklahoma State University
Weatherford, OK

Associate Of Business - Marketing

Oklahoma City Community College
Oklahoma City, OK

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Customer service
  • Cleanliness standards
  • Service prioritization
  • Team collaboration
  • Sales expertise
  • Sales techniques
  • Point of sale operation

Certification

I completed 600 hours of Esthetics training and went on to get my license as an Esthetician.

Timeline

Server

Hype Nutrition
01.2024 - 12.2024

Esthetician / Receptionist

Beach Babe Glow Spa
03.2023 - 01.2024

Server

Backporch Drafthouse
01.2022 - 03.2023

Southwestern Oklahoma State University

Associate Of Business - Marketing

Oklahoma City Community College
Emily Griffin