Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

EMILY GUSTAFSON

Hilbert

Summary

Sales professional prepared for role requiring focus on client engagement and revenue growth. Skilled in identifying customer needs and crafting personalized sales strategies that drive results. Reliable team player with commitment to collaboration and adaptability, ensuring seamless integration with dynamic team environments.

Overview

4
4
years of professional experience

Work History

Inside Sales Rep

Heartland Business Systems
01.2022 - Current
  • Manage all aspects of the sales, service and support cycles from beginning to end to ensure all quoted products and services are delivered and installed as expected
  • Work closely with our vendors/manufactures to negotiate discounts and proper pricing
  • Achieve individual sales goal determined by account load and line of business
  • Answer customers' questions regarding products, prices, and availability.
  • Increase sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Reach expected monthly sales goals of assigned sales team
  • Gather information from clients and partners, to plan and schedule client meetings and other events, and assist with the coordination of client projects

Renewals Specialist

Heartland Business Systems
11.2021 - 01.2022
  • Established a process to track and forecast renewal contracts
  • Contacted and follow-uped with customers and partners to ensure a timely renewal process
  • Managed the renewals process from start to end, problem-solving, following up with customers, and answering customer questions
  • Prepared detailed reports on renewal activities, analyzing trends for insights into improving departmental processes or strategies.
  • Streamlined the renewal process with improved communication and collaboration across departments.

Head Personal Trainer

Burn Boot camp
08.2020 - 08.2021
  • Focused on lifestyle including mindset, strength, HIIT training, and nutrition while providing a positive and supportive environment
  • Trained 27 camps per week at all different fitness levels
  • Prospected new clients to the gym
  • Performed focus meetings 1:1 sessions with clients
  • Enhanced gym revenue through the design and promotion of specialized group fitness classes, attracting new clients.

Strength & Conditioning Internship

Bellin Health Titletown Sports Medicine & Orthopedics
06.2020 - 08.2020
  • Worked with high school athletes on performance testing, developing speed and agility, and taught proper movement mechanics
  • Ran computer software for athlete training
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Education

BA - Bachelors of Science with an Emphasis in Strength and Conditioning

University of Wisconsin Oshkosh
05.2020

Skills

  • Problem solving
  • Time management
  • Organizational skills
  • Communication
  • Critical Thinking
  • Collaboration
  • Proficient with Microsoft Word
  • Proficient with Excel
  • Proficient with PowerPoint
  • Attention to Detail
  • Exceptional customer service

Accomplishments

  • Featured person of the month
  • The typical margin dollar amount averaged nearly 600k, but my personal margin amounted to 653k
  • The team's collective revenue average was 4.9 among the seven members, while I individually attained 5.1

Timeline

Inside Sales Rep

Heartland Business Systems
01.2022 - Current

Renewals Specialist

Heartland Business Systems
11.2021 - 01.2022

Head Personal Trainer

Burn Boot camp
08.2020 - 08.2021

Strength & Conditioning Internship

Bellin Health Titletown Sports Medicine & Orthopedics
06.2020 - 08.2020

BA - Bachelors of Science with an Emphasis in Strength and Conditioning

University of Wisconsin Oshkosh
EMILY GUSTAFSON