Emily Henderson
Hewitt,TX
Summary
Dynamic leader and problem-solver with a proven track record at Billy Bobs Burgers, adept in team leadership and complex problem-solving. Enhanced customer satisfaction and team performance through effective staff training and development. Excelled in high-pressure environments, demonstrating exceptional time management and emotional support skills.
Overview
3
3
years of professional experience
Work History
Manager
Billy Bobs Burgers
04.2023 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Assembly Line Worker
Stoughton Trailers
11.2022 - 03.2023
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
Traffic Control Flagger
AWP Area Wide Protective
09.2021 - 10.2022
- Calmly managed clearing of path during passage of emergency vehicles.
- Provided essential instructions to foremen, crew chiefs and other flaggers.
- Maintained constant communication with fellow flaggers to ensure smooth coordination of traffic control efforts.
- Collaborated with construction crews and project managers to establish optimal traffic flow patterns during roadwork operations.
Personal Care Assistant
Heights Home Health
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
High School Diploma -
Groesbeck High School
Groesbeck, TXSkills
Team Leadership
Time Management
Staff Training and Development
Repetitive Work
Behavioral Management
Emotional Support
Complex Problem-Solving
Timeline
Manager
Billy Bobs Burgers
04.2023 - Current
Assembly Line Worker
Stoughton Trailers
11.2022 - 03.2023
Traffic Control Flagger
AWP Area Wide Protective
09.2021 - 10.2022
Personal Care Assistant
Heights Home Health
High School Diploma -
Groesbeck High School
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