Emily Henrich
Batavia,IL
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
4
4
years of professional experience
Work History
Sales Associate
La Tan
06.2024 - 05.2025
- Assisted customers with product selection to enhance shopping experience.
- Maintained cleanliness and organization of sales floor and merchandise displays.
- Processed transactions efficiently using point-of-sale systems.
- Provided knowledgeable answers to customer inquiries about products and services.
- Collaborated with team members to achieve daily sales goals.
- Monitored inventory levels and restocked shelves as needed.
- Participated in training sessions to improve product knowledge and sales techniques.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
Waitress
Double Yolk Pancake House and Retaurant
02.2021 - 03.2025
- Provided exceptional customer service in fast-paced dining environment.
- Accurately processed orders using point-of-sale systems.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Maintained cleanliness and organization of dining area and tables.
- Ensured compliance with health and safety regulations during service hours.
- Contributed to team goals by supporting coworkers during busy shifts.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Tennis Instructor
Vaughan Athletic Center
11.2022 - 07.2023
- Developed personalized training programs to enhance player performance and skill development.
- Conducted group lessons focusing on technique, strategy, and sportsmanship for diverse age groups.
- Evaluated player progress through regular assessments and adjusted training plans accordingly.
- Implemented safety protocols during sessions to ensure a secure learning environment for all players.
- Collaborated with coaching staff to develop comprehensive training programs for competitive players.
- Explained and demonstrated basic tennis techniques to team members.
- Improved student performance by implementing tailored tennis instruction techniques for various skill levels.
Education
Bachelor of Arts - Criminal Justice And Psychology
Aurora University
Aurora, IL05-2027
High School Diploma -
Aurora Central Catholic High School
Aurora, IL05-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Goal oriented
- Reliable and punctual
- Professional demeanor
Timeline
Sales Associate
La Tan
06.2024 - 05.2025
Tennis Instructor
Vaughan Athletic Center
11.2022 - 07.2023
Waitress
Double Yolk Pancake House and Retaurant
02.2021 - 03.2025
Bachelor of Arts - Criminal Justice And Psychology
Aurora University
High School Diploma -
Aurora Central Catholic High School
Similar Profiles
Alexis (Lexi) DaltonAlexis (Lexi) Dalton
Sales Associate at LA TanSales Associate at LA Tan
Gianna MonacoGianna Monaco
Sales Representative at La TanSales Representative at La Tan
Samantha DeAnthonySamantha DeAnthony
Tanning Consultant at LA TanTanning Consultant at LA Tan
NATHAN BUCKLAEWNATHAN BUCKLAEW
Customer Care Representative at WalmartCustomer Care Representative at Walmart
Michelle SeversonMichelle Severson
Registered Nurse at Delnor Community HospitalRegistered Nurse at Delnor Community Hospital