Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
SalesAssociate

EMILY HERINGSLAKE

Sales Associate
Atlanta,GA

Summary

Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

13
13
years of professional experience

Work History

Sales Associate

Sleep Number Corporation
01.2022 - Current
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Able to meet and exceed monthly quota and personal goals set for me by the company and myself.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Sales Consultant

Britts Flooring And Appliances
03.2016 - 01.2022
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.

Inside Sales

American Credit Acceptance
04.2010 - 03.2016
  • Answered customers' questions regarding products, prices, and availability.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Set up new accounts, established customer credit and set up payment methods.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Quoted prices, credit terms and other bid specifications.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Education

Associate of Science - Psychology

University of Montevallo
Montevallo, AL
04.1990

High School Diploma -

Gulf Breeze High School
Gulf Breeze, FL
06.1986

Skills

  • Sales Forecasting
  • Retail Store Operations
  • Microsoft SharePoint
  • Microsoft Windows
  • Microsoft Office
  • POS System Operations
  • Inventory Tracking
  • Microsoft Outlook
  • Market Research
  • Sieble Sales
  • Indigo

Accomplishments

Top Sales Representative in my District in April 2023. Recognized by District Manager and Regional Manager with "Wow" points. Ability to meet and exceed my sales quota every month and quarter.

Timeline

Sales Associate

Sleep Number Corporation
01.2022 - Current

Sales Consultant

Britts Flooring And Appliances
03.2016 - 01.2022

Inside Sales

American Credit Acceptance
04.2010 - 03.2016

Associate of Science - Psychology

University of Montevallo

High School Diploma -

Gulf Breeze High School

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EMILY HERINGSLAKESales Associate