Emily Hernandez
Spring,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Medical Office Specialist
Spring MRI
Spring, TX
01.2020 - Current
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Registered patients and scheduled appointments.
- Scheduled appointments for patients via phone and in person.
- Collected co-pays and insurance data, applying full and proper payment to patient accounts.
- Maintained confidentiality of records relating to clients' treatment.
- Scheduled and confirmed patient appointments and consultations.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
Education
High School Diploma -
Compass Scholastic
05.2001
Some College (No Degree) -
Houston Community College
Some College (No Degree) - Accounting Technology And Bookkeeping
Lonestar College
Kingwood, TXSkills
- Patient Flow
- Problem-Solving
- Attention to Detail
- HIPAA Compliance
- Multitasking and Organization
- Computer Skills
- Knowledge of HIPAA Regulations
- Phone and Email Etiquette
- Spreadsheet Tracking
- Multi-Line Telephone Management
- Patient Relations
- Understanding of Medical Laws
- Medical Software Applications
- OSHA Compliance
- Appointment Scheduling
- Patient Demographics
- Positive Attitude
- Documentation and Recordkeeping
- Insurance Verification
- Electronic Charting
- Follow-Up Skills
- Patient Screening
- Appointment Coordination
- EMR Software
- QuickBooks experience
- Data Entry
- Excel Shortcuts
- Physician assistance
- Transcription of medical notes
- Understanding of medical ethics
- Industry software applications
Timeline
Medical Office Specialist
Spring MRI
01.2020 - Current
High School Diploma -
Compass Scholastic
Some College (No Degree) -
Houston Community College
Some College (No Degree) - Accounting Technology And Bookkeeping
Lonestar College
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