Emily Hernandez
Riverside,CA
Summary
Friendly and Confident hard worker offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Offering excellent communication and punctuality.
Overview
3
3
years of professional experience
Work History
Team Member
Yum Yum Donuts
San Bernardino, California
05.2024 - Current
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Answered phone calls regarding inquiries about products or services.
- Received, processed, and stocked merchandise in accordance with store policies.
- Promoted products through effective merchandising techniques.
- Collaborated with team members to maximize productivity and efficiency.
Cashier
Castle Park Amusement Park
Riverside, CA
04.2022 - 05.2023
- Greeted and Informed customers of products, rostering positive store experiences
- Helped customer's complete purchases, locate items , and join reward programs
- Operated cash register for cash, coupon, and credit card transactions with excellent accuracy levels
- Built and maintained positive working relationships with co-workers
- Upsold additional products and services to customers increasing revenue
- Maintained a clean work environment with daily maintenance
Education
Veterinary Assistant Certification
American College of Healthcare
Riverside, CA06.2024
High School Diploma -
Arlington High School
Riverside, CA05-2023
Skills
- Customer Service Excellence
- Teamwork and Collaboration
- Adaptable and Flexible
- Patience and Empathy
- Attention to Detail
- Issue Resolution
Timeline
Team Member
Yum Yum Donuts
05.2024 - Current
Cashier
Castle Park Amusement Park
04.2022 - 05.2023
Veterinary Assistant Certification
American College of Healthcare
High School Diploma -
Arlington High School