Emily Hood
orange city,FL
Summary
Seasoned server with a proven track record at Texas Roadhouse, adept in high-volume dining and excelling in liquor, wine, and food service. Demonstrated ability to enhance customer satisfaction through effective team collaboration and upselling techniques. Skilled in order accuracy, contributing to a significant increase in dining efficiency and profitability.
Overview
3
3
years of professional experience
Work History
Server
Texas Roadhouse
Orange City, FL
04.2023 - 06.2024
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Server
Gramsy's Place
Orange City, FL
10.2023 - 02.2024
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
Server
Hooters Inc.
Kissimmee, FL
02.2022 - 03.2023
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Server
La Fuente
Orange City, FL
04.2021 - 07.2022
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Education
High School Diploma -
Haines City High School
Haines City, FL05-2021
Skills
- Liquor, wine, and food service
- Food running
- High volume dining
- Order accuracy
- Team collaboration
- Upselling techniques
Timeline
Server
Gramsy's Place
10.2023 - 02.2024
Server
Texas Roadhouse
04.2023 - 06.2024
Server
Hooters Inc.
02.2022 - 03.2023
Server
La Fuente
04.2021 - 07.2022
High School Diploma -
Haines City High School
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