Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Barista
JJ Coffee Company
Bend, OR
08.2023 - 05.2024
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Monitored inventory levels of supplies and restocked when necessary.
Adhered to health department regulations concerning sanitation standards.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Input orders into point of sale system and handled customer payments.
Provided customers with product details, coffee blends and preparation descriptions.
Front Desk Receptionist
BLACK BUTTE RANCH RESORT
Sisters, OR
06.2022 - 08.2023
Greeted customers, answered general questions and directed to appropriate locations.
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Maintained an organized reception area and ensured that all guests were attended to promptly.
Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
Resolved any customer complaints or issues in a timely fashion following established protocols.
Explained policies and procedures to visitors.
Barista/Food Service Worker
BJs Ice Cream
Sisters, OR
06.2021 - 02.2022
Welcomed and thanked guests to demonstrate appreciation for patronage.
Received food orders from individuals and explained offerings.
Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
Maintained order and cleanliness of work areas to conform with health codes.
Operated cash register to process cash, check and credit card transactions.
Utilized point-of-sale systems for taking orders from customers.
Prepared beverages such as coffee, tea, soda..
Adhered to health department regulations concerning sanitation standards.
Retail Assistant
Sisters Cascade of Gifts
Sisters, OR
06.2020 - 07.2021
Greeted customers upon entry to the store and provided a positive shopping experience.
Processed payments using cash register, credit card machine and POS system.
Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
Followed company policies regarding returns, exchanges, refunds and other transactions.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Education
High School Diploma -
Sisters High School
Sisters, OR
06-2022
General Studies
Central Oregon Community College
Bend, OR
Skills
Interpersonal Communication
Multitasking
Quality Control
Reliability
Excellent Communication
Point of Sale Knowledge
Staff Training
Exceptional customer service
Menu Memorization
Timeline
Barista
JJ Coffee Company
08.2023 - 05.2024
Front Desk Receptionist
BLACK BUTTE RANCH RESORT
06.2022 - 08.2023
Barista/Food Service Worker
BJs Ice Cream
06.2021 - 02.2022
Retail Assistant
Sisters Cascade of Gifts
06.2020 - 07.2021
High School Diploma -
Sisters High School
General Studies
Central Oregon Community College
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