Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emily Joven

Santa Clarita,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Offers expertise in sterilization procedures, infection control and oral health care.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Front and Back Office Assistant

Parviz Galdjie MD
Santa Clarita
09.2024 - Current
  • Enhanced patient experience by efficiently managing front and back office tasks, improving overall clinic flow.
  • Handled sensitive patient information confidentially, adhering to HIPAA regulations at all times
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Monitored daily appointments schedule for smooth operation of theclinic

Dental Assistant

ABC Kids Dental
Sun Valley, CA
12.2022 - 09.2024
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Took dental images following strict patient protection rules, applying lead aprons.

Shift Leader

Jack in the Box
Santa Clarita, CA
12.2018 - 12.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Education

Dental Assistant Certification -

UEI College
Reseda, CA
11.2022

High School Diploma -

Golden Valley High School
Santa Clarita, CA
06.2017

Skills

  • HIPAA compliance
  • Adaptable to change
  • Patient confidentiality
  • Direct patient care
  • Fluent in Spanish

Certification

X-ray certification

CPR Certification

Timeline

Front and Back Office Assistant

Parviz Galdjie MD
09.2024 - Current

Dental Assistant

ABC Kids Dental
12.2022 - 09.2024

Shift Leader

Jack in the Box
12.2018 - 12.2021

Dental Assistant Certification -

UEI College

High School Diploma -

Golden Valley High School

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Emily Joven