Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Timeline
Generic

Emily Kim

Nashua

Summary

Dynamic professional with a strong background in customer service and cultural awareness, honed at Best Cleaners and Tailors. Proven ability to resolve customer complaints and enhance sales through effective transaction handling and professionalism. Experienced in developing engaging educational materials as a Korean Teacher, fostering a positive learning environment for diverse students.

Overview

3
3
years of professional experience

Work History

Cashier

Best Cleaners and Tailors
Merrimack
08.2023 - 08.2024
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Resolved customer complaints professionally in accordance with company policy.
  • Provided excellent customer service.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Issued receipts, refunds, credits or change due to customers.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Performed other duties as assigned by management.

Korean Teacher

Nashua Hanmaum Korean School
Nashua
01.2022 - 05.2024
  • Developed instructional materials that support the teaching objectives.
  • Collaborated with other teachers on curriculum development projects and special events.
  • Assisted in the translation of documents from English to Korean or vice versa for school-related purposes.
  • Created and maintained a positive learning environment in the classroom, encouraging student participation.
  • Gave presentations about Korean language and culture at various educational conferences around the country.
  • Advised students on proper grammar usage during conversation practice sessions.
  • Developed and implemented engaging lesson plans to teach Korean language and culture to students of all ages.

Education

High School Diploma -

Bishop Guertin High School
Nashua
06-2024

Some College (No Degree) - Education/English

Pennsylvania State University
University Park, PA

Skills

  • Customer service
  • Cultural awareness
  • Professionalism and courtesy
  • Order taking
  • Inventory restocking
  • Transaction handling

Accomplishments

  • Korean Writing Awards

Languages

Korean
Native/ Bilingual
Japanese
Limited

Affiliations

  • Volleyball Club Secretary at Penn State during first year

Timeline

Cashier

Best Cleaners and Tailors
08.2023 - 08.2024

Korean Teacher

Nashua Hanmaum Korean School
01.2022 - 05.2024

High School Diploma -

Bishop Guertin High School

Some College (No Degree) - Education/English

Pennsylvania State University

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