Emily Kocsis
New Smyrna Beach
Summary
Results-oriented Sales and Customer Service Professional skilled in building client relationships and generating sales opportunities. Communicates effectively to understand customer needs and deliver tailored solutions. Excels in fast-paced environments, contributing to team success through adaptability and a focus on achieving results.
Overview
2
2
years of professional experience
Work History
Membership Sales Representative
Tiki Cove at Venetian Bay
New Smyrna Beach
03.2026 - Current
- Organized merchandise displays and maintained cleanliness to enhance experience.
- Resolved inquiries or complaints from current or prospective members in a timely manner.
- Collaborated with team members to elevate customer service standards.
- Engaged potential members through effective communication and relationship-building techniques.
- Assisted customers in selecting appropriate membership options based on needs.
- Conducted tours of facilities to showcase membership benefits and services.
- Processed membership applications and maintained accurate records in the system.
- Responded to inquiries about membership terms and provided detailed information.
- Developed promotional strategies for memberships in collaboration with team members.
- Assisted in training new host staff.
- Called, e-mailed and followed-up on leads.
- Built strong, professional relationships through client needs, which increased overall sales and opportunities.
Restaurant Hostess
Riverpark Terrace
New Smyrna Beach
10.2025 - 03.2026
- Greeted and seated guests at Riverpark Terrace, ensuring a welcoming atmosphere.
- Managed reservations, waitlists, and special requests for large parties, enhancing overall guest experience.
- Coordinated waitlists during peak periods to minimize guest wait times and improve service flow.
- Answered incoming calls with professional greetings while providing menu and service information.
Lawn Care Worker
Kocsis Family Lawn Care
Edgewater
04.2024 - 09.2025
- Maintained properties by mowing lawns with walk-behind and riding mowers.
- Pruned trees and shrubs to improve property aesthetics and health.
- Maintained and serviced lawn care tools to ensure optimal performance.
- Coordinated with team members and clients to design and implement landscaping projects.
Education
Associate of Arts - Business Management
Daytona State College
Daytona Beach, FL08-2027
High School Diploma -
New Smyrna Beach High School
New Smyrna Beach, FL05-2026
Skills
- Sales strategies
- Customer service
- Effective communication
- Relationship building
- Team collaboration
- Project management
Timeline
Membership Sales Representative
Tiki Cove at Venetian Bay
03.2026 - Current
Restaurant Hostess
Riverpark Terrace
10.2025 - 03.2026
Lawn Care Worker
Kocsis Family Lawn Care
04.2024 - 09.2025
Associate of Arts - Business Management
Daytona State College
High School Diploma -
New Smyrna Beach High School