Qualified Certified Medical Assistant with extensive experience at Momentum Foot and Ankle Clinic, adept in inventory and supply management and patient triage capabilities. Excelled in enhancing patient satisfaction and streamlining processes, ensuring optimal outcomes. Skilled in medical terminology and compassionate patient care, contributing to efficient and effective healthcare environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Momentum Foot and Ankle Clinic
01.2022 - 12.2024
Sanitized, restocked, and organized exam rooms and medical equipment.
Streamlined office visit processes.
Directed patients with disabilities and ailments ranging from ages 3 to 90+ to exam rooms, fielded questions, and prepared for physician examinations.
Ensured patient satisfaction through attentive support and personalized solutions.
Arranged patient rooms with necessary supplies tailored to physician preferences.
Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Monitored stock levels to maintain adequate medical supply inventory.
Educated patients on effective use of DME, including boots, night splints, and surgical shoes.
Provided detailed guidance on aftercare following in-clinic procedures.
Captured weight-bearing x-rays focusing on foot and ankle at the clinic.
Assisted non-weight-bearing patients in navigating clinic using wheelchairs.
Performed nail trimming for elderly patients experiencing dystrophic nail conditions.
Oriented and trained new staff on proper clinical procedures and policies.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Participated in assisted living environments, aiding physician in treating elderly individuals and those with cognitive challenges.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Certified Medical Assistant
Franciscan Physician Network
04.2021 - 10.2021
Streamlined patient management for efficient physician examinations.
Called and faxed pharmacies to submit prescriptions and refills.
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Collected and documented patient medical information such as blood pressure and weight.
Completed EKGs and other tests based on patient presentation in office.
Administered testosterone, Vitamin B12, and Flu injections.
Prepared lab specimens for diagnostic evaluation.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Cashier
Dollar Tree
11.2020 - 03.2021
Worked closely with shift managers to solve problems and handle customer concerns.
Built relationships with customers to encourage repeat business.
Greeted customers entering store and responded promptly to customer needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Stocked over 100 boxes per shift, tagged and displayed merchandise as required.
Housekeeper
Baymont Inn & Suites
03.2019 - 07.2020
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Assisted in cleaning a hotel of over 68+ rooms varying from queen and king between a housekeeping team of 3.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Education
Associate of Applied Science - Medical Assisting
Ivy Tech Community College
Michigan City, IN
12.2020
Technical Certificate in Healthcare Specialist - Health Science
Ivy Tech Community College
Michigan City, IN
12.2020
Certificate in Medical Office Administration - Health Science
Ivy Tech Community College
Michigan City, IN
12.2020
Academic Honors Diploma -
Michigan City High School
Michigan City, IN
06.2019
Skills
Inventory and supply management
HIPAA protocols
Treatment setup
Vital sign monitoring
Medical terminology
Medical records management
Patient triage capabilities
Certification
CMA Certified through the AAMA until May of 2025, then I will be retaking my recertification exam.
Basic Life Support Certification (BLS), in the process of recertifying
Aspiring Goals
My aspiring goal is to always expand my knowledge and skills pertaining to aiding in the comfortability of the patient and treatment of care. I have aspirations of going back to school to become a nurse and am eager to obtain the most knowledge possible.
Languages
Spanish
Limited
References
References available upon request.
Timeline
Certified Medical Assistant
Momentum Foot and Ankle Clinic
01.2022 - 12.2024
Certified Medical Assistant
Franciscan Physician Network
04.2021 - 10.2021
Cashier
Dollar Tree
11.2020 - 03.2021
Housekeeper
Baymont Inn & Suites
03.2019 - 07.2020
Associate of Applied Science - Medical Assisting
Ivy Tech Community College
Technical Certificate in Healthcare Specialist - Health Science
Ivy Tech Community College
Certificate in Medical Office Administration - Health Science
Owner/Principal Podiatrist at European Foot and Ankle Clinic and Surgical CareOwner/Principal Podiatrist at European Foot and Ankle Clinic and Surgical Care