Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Logan

Santa Rosa

Summary

Professional and enthusiastic food server with over ten years of experience delivering first-class service to dining patrons in busy restaurants. Upbeat energy, confidence and poise have earned praise from employers and customers alike, along with my ability to multitask and work well under pressure. Extremely customer-focused and dedicated to maintaining restaurant and food industry standards, while enhancing the positive reputation of dining establishments.

Overview

11
11
years of professional experience

Work History

Server

BJ's Restaurant & Brewhouse
03.2025 - Current
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served food and beverages promptly with focused attention to customer needs.

Crew Member

Trader Joes
10.2024 - Current
  • Always mindful of sanitation and safety considerations when handling food.
  • Assisted customers in locating products and providing product knowledge, resulting in a X% increase in customer satisfaction ratings.
  • Developed a system for organizing merchandise that improved product visibility and accessibility.
  • Processed returns and exchanges efficiently, resulting in a decrease in customer wait times.
  • Collaborated with store managers to ensure all shelves were properly stocked and items were properly rotated.
  • Processed payments quickly and accurately, resulting in a positive increase in customer satisfaction ratings.

Server

The Cheesecake Factory
04.2023 - 09.2024
  • Passed food orders through to kitchen staff clearly and quickly.
  • Cleaned and reset tables promptly and efficiently for incoming customers, with a noticeable impact on reduced wait times.
  • Maintained a high level of professional conduct at all times, which resulted in a positive work environment.
  • Communicated effectively with guests and colleagues to ensure that all orders were taken and served accurately.
  • Demonstrated excellent knowledge of menu items and responded to customer inquiries in a timely and accurate manner.

Server

Nashville Biscuit House
11.2014 - 06.2023
  • Served in an extremely fast paced restaurant.
  • Maintained wonderful relationships with the customers through excellent customer service.
  • Hand written tickets for the kitchen.
  • Multitasking under pressure, and therefor leaving customers more than satisfied.
  • Learned to absolutely love serving.
  • Being able to handle any 'disaster' situations with grace.

Dance Instructor

World Champion Productions
04.2016 - 08.2022
  • Taught classes of up to 50 students, providing individualized instruction and guidance to ensure student success.
  • Crafted creative and engaging lesson plans that challenged students while still allowing them to have fun.
  • Encouraged students to develop their own style of dancing, resulting in an increase in student confidence.
  • Organized and overseen special performances and events to showcase student talents.
  • Assisted in the selection and preparation of costumes for performances.
  • Developed a curriculum that incorporated a variety of dance styles and techniques, resulting in increased student engagement and satisfaction.
  • Competed professionally around the world with my own dance partner.
  • Taught over 31 private lessons a week.
  • Commission based, therefor becoming an excellent sales woman.

Education

University of North Caroline at Greensboro
05.2012

Honors Diploma - undefined

Hume-Fogg Academic High School
05.2011

Skills

  • Effective team player
  • Communication
  • Fast Learner
  • Effective Time Management
  • Excellent Customer Service Skills
  • Food Safety Practices
  • Communication Skills
  • Friendly and Outgoing Attitude
  • Multitasking Skills
  • Hard Worker
  • Very Organized
  • Timely
  • Daily specials memorization

Timeline

Server

BJ's Restaurant & Brewhouse
03.2025 - Current

Crew Member

Trader Joes
10.2024 - Current

Server

The Cheesecake Factory
04.2023 - 09.2024

Dance Instructor

World Champion Productions
04.2016 - 08.2022

Server

Nashville Biscuit House
11.2014 - 06.2023

Honors Diploma - undefined

Hume-Fogg Academic High School

University of North Caroline at Greensboro

Similar Profiles

CREATE PROFILE