Emily Lostroh
Arvada,CO
Summary
Adaptable sales consultant with a proven track record in closing high-value deals. Recognized for cultivating strong client relationships and implementing tailored sales strategies to drive customer satisfaction and retention.
Overview
10
10
years of professional experience
Work History
Shift Lead
Starbuds
Boulder, CO
05.2025 - Current
- Supervised daily operations to ensure efficient workflow and exceptional customer service.
- Trained new team members on procedures, product knowledge, and safety protocols.
- Monitored inventory levels and assisted in restocking products to maintain availability.
- Resolved customer inquiries and complaints promptly to enhance satisfaction and loyalty.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
Sales Consultant
Blueprint Resolutions Services
Denver, CO
03.2023 - 03.2025
- Developed tailored sales strategies to meet client needs and drive product adoption.
- Conducted market research to identify new business opportunities and enhance service offerings.
- Collaborated with cross-functional teams to streamline sales processes and improve customer experience.
- Trained junior consultants on product knowledge, sales techniques, and customer engagement strategies.
- Cultivated strong relationships with clients, increasing retention rates through personalized follow-ups.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Warehouse Inventory Specialist
Charlottes Web CBD
Louisville, CO
07.2021 - 03.2023
- Managed inventory control processes to ensure accurate stock levels and minimize discrepancies.
- Executed daily cycle counts, identifying and resolving variances in inventory records.
- Optimized warehouse layout for improved accessibility and flow of inventory management operations.
- Trained new staff on safety protocols and proper handling of CBD products in compliance with regulations.
- Implemented best practices for inventory tracking using WMS (Warehouse Management System) software to enhance efficiency.
- Collaborated with logistics teams to streamline order fulfillment processes and reduce lead times.
- Conducted regular audits of inventory systems, ensuring accuracy in reporting and compliance with industry standards.
- Resolved any inventory discrepancies by conducting thorough investigations and adjusting records accordingly.
Sales Closer
Larson Financial
Westminster, CO
04.2016 - 06.2021
- Closed high-value sales by effectively addressing client needs and providing tailored financial solutions.
- Developed and maintained strong relationships with clients to ensure repeat business and referrals.
- Conducted comprehensive product presentations, demonstrating value propositions to potential clients.
- Collaborated with marketing team to refine sales strategies based on customer feedback and market trends.
- Trained and mentored junior sales staff to enhance their closing techniques and product knowledge.
- Implemented CRM tools to streamline communication, track leads, and improve follow-up efficiency.
- Contributed ideas during strategy meetings that helped improve overall company performance in key areas such as lead generation, pipeline management, and deal closure rates.
Education
High School Diploma -
Pomona High School
Arvada, CO05-1999
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Sales proficiency
Timeline
Shift Lead
Starbuds
05.2025 - Current
Sales Consultant
Blueprint Resolutions Services
03.2023 - 03.2025
Warehouse Inventory Specialist
Charlottes Web CBD
07.2021 - 03.2023
Sales Closer
Larson Financial
04.2016 - 06.2021
High School Diploma -
Pomona High School