I am a detail-oriented professional with strong customer service skills. Experienced in conflict resolution and maintaining a clean work environment. Committed to enhancing customer experiences and supporting team collaboration.
Overview
1
1
year of professional experience
Work History
Barista
Starbucks
Westminster, Colorado
06.2025 - 04.2026
Prepared high-quality beverages according to customer specifications.
Maintained cleanliness of work area and equipment throughout shifts
Assisted in training new team members on beverage preparation techniques.
Engaged with customers to enhance their Starbucks experience by following the Starbucks protocol the "Green Apron service".
For most of my shifts I was a closer, meaning I Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Customer Service Representative
Blackjack Pizza & Salads
Thornton, Colorado
10.2024 - 06.2025
Assisted customers with menu selections and order placements.
Crafted personalized pizza orders based on customer preferences, enhancing satisfaction and repeat business.
Resolved customer complaints efficiently, maintaining high satisfaction levels and fostering loyalty.
Coordinated with team members to achieve timely order fulfillment, contributing to a smooth service flow during peak hours.
Maintained cleanliness and organization of dining area and kitchen.
Prepared food items according to company standards and recipes.
Store opener on weekends, this meant prepping food items before weekend rushes