Emily MacDonald
Cypress,CA
Summary
Enthusiastic and eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
7
7
years of professional experience
Work History
Crew Member
Mcdonalds, PDI FOODS
Garden Grove, CA
02.2023 - Current
- Greeted customers and took their orders in a friendly and efficient manner.
- Operated cash register to process customer payments accurately and efficiently.
- Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.
- Restocked supplies such as napkins, condiments for the convenience of customers.
- Regularly checked inventory levels for restocking needs.
- Communicated effectively with fellow staff members regarding customer complaints or feedback.
Barista
Starbucks, Barista
Huntington Beach, CA
03.2022 - 01.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Crew Member
Harkins Theaters
Cerritos, CA
03.2020 - 02.2022
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Greeted customers, answered questions and provided assistance with ticket purchases.
- Processed cash payments for tickets using a POS system, verifying payment information and issuing receipts.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
Crew Member
Starlight Cinema
Garden Grove, CA
10.2016 - 01.2020
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Interacted pleasantly with guests to deliver quality customer service.
Education
Associate of Arts - Liberal Arts And General Studies
Golden West College
Huntington Beach, CA04-2019
Bachelor of Science - Mass Media
Arizona State University
Tempe, AZSkills
- Cash Handling
- Teamwork and Collaboration
- Self-Driven and Motivated
- Collaborative Teamwork
Timeline
Crew Member
Mcdonalds, PDI FOODS
02.2023 - Current
Barista
Starbucks, Barista
03.2022 - 01.2023
Crew Member
Harkins Theaters
03.2020 - 02.2022
Crew Member
Starlight Cinema
10.2016 - 01.2020
Associate of Arts - Liberal Arts And General Studies
Golden West College
Bachelor of Science - Mass Media
Arizona State University
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