Emily Manuel
Omaha,NE
Summary
Highly efficient crew member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
4
4
years of professional experience
Work History
Crew Member
Runza Restaurants
06.2022 - Current
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
Hostess
Le Peep Omaha
01.2020 - 05.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
High School Diploma -
Burke High School
Omaha, NE05.2024
Skills
- Safe Food Handling
- Health Code Compliance
- Cooking
- Drive-Thru Operations
- Food Preparation
- Beverage Preparation
Languages
Spanish
Full Professional
Timeline
Crew Member
Runza Restaurants
06.2022 - Current
Hostess
Le Peep Omaha
01.2020 - 05.2021
High School Diploma -
Burke High School
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