Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Emily  Miklos

Emily Miklos

Summary

Health Care Management graduate with over four years of leadership and administrative experience in customer service. Developed expertise in patient-centered service and front office operations through various administrative roles and dental shadowing. Committed to enhancing patient experiences and contributing to a collaborative dental team. Eager to continue professional growth within the dentistry field.

Overview

5
5
years of professional experience

Work History

Administrative Assistant

Office of Student Involvement,La Sierra University
Riverside, California
04.2024 - 06.2026
  • Provided professional front desk support by greeting students, faculty, and visitors in a fast-paced office.
  • Answered phone calls, directed inquiries, and assisted visitors with various questions.
  • Coordinated meetings, appointments, and campus events to streamline scheduling and meet competing deadlines.
  • Maintained confidential records and organized office documents to facilitate efficient operations.
  • Created and managed digital communications and promotional materials to enhance visibility of university departments.
  • Collaborated with faculty, staff, and student leaders to enhance customer service experiences.

Manager

Eagles Nest, Dining Commons La Sierra University
Riverbank, California
09.2021 - 06.2023
  • Oversaw daily operations and inventory management, ensuring compliance with university dining standards for quality service.
  • Coordinated weekly work schedules and managed staffing adjustments for seamless operations.
  • Supervised team of student employees, providing daily coaching and support to enhance performance.
  • Resolved scheduling conflicts and addressed operational challenges as primary contact for on-call staffing.
  • Trained new employees in customer service standards and workplace procedures.
  • Delivered outstanding customer service while addressing concerns with professionalism.

Education

Bachelor of Science - Business Managment For Healthcare Professionals

La Sierra University
Riverside, CA
06-2026

Skills

  • Event coordination and scheduling
  • Schedule coordination
  • Document and file organization
  • Digital communication strategies
  • Customer service and support
  • Team leadership and collaboration
  • Conflict resolution techniques
  • Project management and planning
  • Data management and analysis
  • Presentation design and delivery

Accomplishments

  • California State Senate Certificate of Recognition
  • Outstanding Alumni Senior Award Zapara School Of Business
  • Student Employee of the Year - La Sierra University

Timeline

Administrative Assistant

Office of Student Involvement,La Sierra University
04.2024 - 06.2026

Manager

Eagles Nest, Dining Commons La Sierra University
09.2021 - 06.2023

Bachelor of Science - Business Managment For Healthcare Professionals

La Sierra University
Emily Miklos