Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Emily Morgan

Van Alstyne,TX

Summary

Hi, My name is Emily Morgan. I am self driven to do the best i can in things i take pride in. I like looking forward to learning new things. I strive to be better everyday for the sake of my family and myself and my team. I have excellent customer service. I know how to multi task in strong fast pace environment.

Overview

1
1
year of professional experience

Work History

Sales Associate

Dillards Retail
Sherman , TX
12.2023 - 05.2024
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Processed transactions using a point-of-sale system.
  • Built relationships with customers to encourage repeat business.
  • Handled customer complaints in a professional manner.

Medical Debt Collector

Capio Partners
Sherman
01.2023 - 11.2023
  • Responsible for contacting patients with outstanding medical debt and negotiating payment plans.
  • Developed and maintained relationships with healthcare providers to ensure accurate billing procedures were followed.
  • Investigated and resolved customer complaints related to medical bills.
  • Reviewed patient files regularly to ensure compliance with HIPAA regulations.
  • Employed effective negotiation tactics when discussing repayment terms with clients.
  • Took billing calls, questions and concerns from patients and third party carriers.
  • Processed claims and forwarded information to Medicare, Medicaid and commercial insurance companies.

Education

High School Diploma -

Anna High School
Anna, TX
01-2021

Some College (No Degree) - LVN

Grayson College
Denison, TX

Skills

  • Client Account Management
  • Payment Processing
  • Customer Service
  • Flexible Schedule
  • Meeting deadlines
  • Excellent people skills
  • Cash Register Operation
  • Listening Skills
  • Problem-Solving
  • Cash Handling Accuracy
  • Multi-tasking strength
  • Calm Demeanor
  • Goal-Oriented
  • Relationship Building

Affiliations

  • working out is my biggest activity in my life right now.

Languages

English
Full Professional

Timeline

Sales Associate

Dillards Retail
12.2023 - 05.2024

Medical Debt Collector

Capio Partners
01.2023 - 11.2023

High School Diploma -

Anna High School

Some College (No Degree) - LVN

Grayson College
Emily Morgan