Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Morris

Sterling Heights

Summary

Dynamic Executive Administrative Assistant with a proven track record at Pryor's Custom Caulking, excelling in schedule management and client communication. Recognized for enhancing executive efficiency and customer satisfaction through proactive problem-solving and exceptional service. Skilled in document handling and adept at prioritizing urgent tasks to support senior leadership effectively.

Overview

2
2
years of professional experience

Work History

Executive Administrative Assistant

Pryor's Custom Caulking
07.2024 - Current
  • Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
  • Scheduled appointments and handled calenders for senior leadership.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Answered high volume of phone calls and email inquiries.

Online Grocery Associate

Walmart
09.2023 - 10.2024
  • Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Adhered to company policies regarding food safety, handling procedures, and sanitation guidelines throughout the entire online grocery operation.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues related to online orders.

Education

High School Diploma -

Avondale High School
Auburn Hills, MI

Skills

  • Customer service
  • Schedule management
  • Executive support
  • Customer Service
  • Business Promotion
  • Professional phone etiquette
  • Strong problem solver
  • Filing and data archiving
  • Invoice processing
  • Articulate and well-spoken
  • Document handling
  • Client Communication

Timeline

Executive Administrative Assistant

Pryor's Custom Caulking
07.2024 - Current

Online Grocery Associate

Walmart
09.2023 - 10.2024

High School Diploma -

Avondale High School

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