Emily Morris
Sterling Heights
Summary
Dynamic Executive Administrative Assistant with a proven track record at Pryor's Custom Caulking, excelling in schedule management and client communication. Recognized for enhancing executive efficiency and customer satisfaction through proactive problem-solving and exceptional service. Skilled in document handling and adept at prioritizing urgent tasks to support senior leadership effectively.
Overview
2
2
years of professional experience
Work History
Executive Administrative Assistant
Pryor's Custom Caulking
Remote
07.2024 - Current
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Scheduled appointments and handled calenders for senior leadership.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Answered high volume of phone calls and email inquiries.
Online Grocery Associate
Walmart
2500 S. Adams Rd., Rochester Hills, MI
09.2023 - 10.2024
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Adhered to company policies regarding food safety, handling procedures, and sanitation guidelines throughout the entire online grocery operation.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues related to online orders.
Education
High School Diploma -
Avondale High School
Auburn Hills, MISkills
- Customer service
- Schedule management
- Executive support
- Customer Service
- Business Promotion
- Professional phone etiquette
- Strong problem solver
- Filing and data archiving
- Invoice processing
- Articulate and well-spoken
- Document handling
- Client Communication
Timeline
Executive Administrative Assistant
Pryor's Custom Caulking
07.2024 - Current
Online Grocery Associate
Walmart
09.2023 - 10.2024
High School Diploma -
Avondale High School