EMILY M PATTERSON
Overland Park,KS
Summary
Accomplished Sales Professional with over 20 years’ experience in foodservice distribution, both Local/Independent and National Sales. Possess strong written and verbal communication skills with the ability to succeed in a fast-paced environment. Results-oriented and highly organized with solid multi-tasking skills. Thrive when winning as a Team.
Overview
22
22
years of professional experience
Work History
Account Executive
US FOODS
12.2013 - Current
- Responsible for the field management and customer relationship for a variety of National Sales Customers representing Group Purchasing Organizations(GPOs) in Healthcare, Hospitality, B&I, and Education
- Instrumental in ensuring that National Sales initiatives are implemented to maximize sales, growth, and effective customer relationships
- Identify key needs of the day-to-day business to develop and implement value tools, savings opportunities, and resources to continually provide our Customers with innovation, value, and support.
- Conduct strategic planning, menu and nutritional guidance, results tracking, and contract performance management
- Maintain Customer Account Receivables
- Maintain and grow route yearly, $21+ Million
Territory Manager(non-commissioned)
US FOODS
09.2003 - 12.2013
- Assist in maintaining and growing a $12 million route
- Sample and sell products, both food and non-food, to further our Customers’ success
- Sale of products daily, and submission of said ordered product
- Communicate with merchandising of any change in customer needs
- Manage deliveries and rectify any issues that may be presented in the process
- Maintain Account Receivables with prompt collections
- Communicate daily with our Customers regarding market trends, product innovation, and our value-added services
General Manager
Outback Steakhouse
10.2005 - 01.2007
- Worked in 5 units under varying upper management positions
- Successfully opened 1 unit as a trainer of new employees
- Managed 50-70 employees, which included scheduling, oversight of the day-to-day operations of the restaurant, and holding employees accountable
- Critical role in the interview, hiring, training, and termination of employees
Education
Bachelor of Science - Hospitality Management
University of Missouri
Columbia, Missouri, MO05.2003
Skills
- Customer relationship management
- Relationship building and management
- Sales expertise
- Written and verbal communication
- Forecast preparation
- Strong relationships
- Sales proficiency
Accomplishments
- Account Executive of the Year; 2021, 2022, 2024
- US Foods President Cup Recipient; 2022
- US Foods President Club Member, 2025
Timeline
Account Executive
US FOODS
12.2013 - Current
General Manager
Outback Steakhouse
10.2005 - 01.2007
Territory Manager(non-commissioned)
US FOODS
09.2003 - 12.2013
Bachelor of Science - Hospitality Management
University of Missouri