Emily Mulhern
Redding,CT
Summary
Dynamic professional with a proven track record at Rising Starr Horse Rescue and Gofer ice cream, excelling in customer service and teamwork. Demonstrated ability to enhance customer satisfaction and foster positive relationships, while efficiently managing cash transactions. Skilled in CPR and adept at problem-solving, consistently achieving targets through effective collaboration and time management.
Overview
6
6
years of professional experience
Work History
Sales Associate
Browse
04.2024 - Current
- Collaborated with team members to achieve monthly sales targets.
- Facilitated successful product demonstrations, highlighting key features and benefits to prospective customers.
- Participated in ongoing training initiatives to maintain current knowledge of emerging technologies in the marketplace.
- Enhanced customer satisfaction by promptly addressing concerns and providing exceptional service.
Sales Associate
Gofer Ice Cream
03.2022 - Current
- Organized racks, shelves and deep cleaned throughout my shift to maintain store visual appeal, engage customers, and promote specific merchandise (like a new flavor of ice cream we have).
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Would make gofer bites and waffle cones so they were fresh for the customers
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges, refunds and phone calls in accordance with store policy
- Making sure the Gofer experience is pleasant and comfortable for everyone
Stable Worker
Rising Starr Horse Rescue
01.2019 - 09.2023
- Collaborated with stable management to improve facility maintenance processes and protocols for enhanced equine welfare.
- Established trust with each horse through consistent interaction, fostering positive relationships between animals and staff members alike.
- Administered medications as prescribed by the veterinarian, contributing to the overall well-being of horses.
- Provided excellent customer service to horse owners by promptly addressing concerns and maintaining clear communication channels.
- Cared for specialized equipment such as saddles and bridles, prolonging their lifespan through regular cleaning and maintenance tasks.
- Supported veterinarians during visits by preparing horses for examinations or treatments, facilitating efficient care delivery.
- Assisted in training exercises, helping horses develop their physical abilities and skills.
- Improved horse health by providing daily grooming and proper feeding routines.
Horseback Riding Instructor
Rising Starr Horse Rescue
06.2021 - 09.2022
- Promoted responsible horse care by educating students on proper grooming techniques and equipment maintenance.
- Ensured rider success by providing thorough instruction on proper riding form, equipment usage, and horse handling techniques.
- Enhanced rider safety by implementing strict adherence to safety protocols and guidelines during lessons.
- Coordinated group activities such as trail rides or competitions, fostering camaraderie among students of various skill levels.
Cashier
Caraluzzie’s Grocery Store
08.2019 - 07.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Bachelor Of Nursing Science - Nursing
Long Island University
Greenvale, NYSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Cash Register Operation
- CPR certified
- Store Opening and Closing
Timeline
Sales Associate
Browse
04.2024 - Current
Sales Associate
Gofer Ice Cream
03.2022 - Current
Horseback Riding Instructor
Rising Starr Horse Rescue
06.2021 - 09.2022
Cashier
Caraluzzie’s Grocery Store
08.2019 - 07.2020
Stable Worker
Rising Starr Horse Rescue
01.2019 - 09.2023
Bachelor Of Nursing Science - Nursing
Long Island University
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