Emily Munoz
Folsom,CA
Overview
5
5
years of professional experience
Work History
Shift Leader
Vampire Penguin
Folsom, CA
02.2023 - 09.2023
- Informed customers on pricing and scheduled parties for our tea services.
- Supervised the morning, midday, and closing shifts making sure all sales and production ran smoothly
- Answered about seven calls per shift to assist with customer questions and concerns.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
College English Tutor
Folsom Lake College
Folsom, CA
01.2022 - 05.2023
- Worked as an embedded tutor in college-level English courses, attending the class, assisting the professor and students with assignments.
- Worked in the school's Reading and Writing Center for general English questions and essay writing assistance.
- Communicated and worked with professors directly to engage students through virtual and in-person workshops.
Floor Staff Member
Palladio 16 Cinema
Folsom, CA
06.2021 - 05.2022
- Assisted in setting up promotional displays for new products.
- Took initiative in finding solutions to stock shortages after the COVID-19 pandemic.
- Addressed customer complaints and concerns regarding stock shortages as a result of the COVID-19 pandemic.
Intern Volunteer
Kevin Kiley Campaign
Rocklin, CA
02.2019 - 03.2019
- Informed constituents on 2019 State Senate election by making calls, answering questions, and participating in precinct walks.
- Encouraged voters to participate in the election.
Education
Political Science GPA: 3.9
University of California, Los Angeles
Los Angeles05-2025
High School Diploma -
Folsom High School
Folsom, CA06-2021
Skills
- Customer Service Management
- Collaborative
- Leadership Experience
- Creative Problem-Solving
- Proficient Writing and Computer Abilities
- Fast-paced Learner
- Adaptable
Accomplishments
- AP Scholar Award, completed ten advanced placement courses, Folsom High School, Spring 2021
Timeline
Shift Leader
Vampire Penguin
02.2023 - 09.2023
College English Tutor
Folsom Lake College
01.2022 - 05.2023
Floor Staff Member
Palladio 16 Cinema
06.2021 - 05.2022
Intern Volunteer
Kevin Kiley Campaign
02.2019 - 03.2019
Political Science GPA: 3.9
University of California, Los Angeles
High School Diploma -
Folsom High School