Overview
Work History
Education
Skills
Accomplishments
Timeline
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Emily Munoz

Folsom,CA

Overview

5
5
years of professional experience

Work History

Shift Leader

Vampire Penguin
Folsom, CA
02.2023 - 09.2023
  • Informed customers on pricing and scheduled parties for our tea services.
  • Supervised the morning, midday, and closing shifts making sure all sales and production ran smoothly
  • Answered about seven calls per shift to assist with customer questions and concerns.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

College English Tutor

Folsom Lake College
Folsom, CA
01.2022 - 05.2023
  • Worked as an embedded tutor in college-level English courses, attending the class, assisting the professor and students with assignments.
  • Worked in the school's Reading and Writing Center for general English questions and essay writing assistance.
  • Communicated and worked with professors directly to engage students through virtual and in-person workshops.

Floor Staff Member

Palladio 16 Cinema
Folsom, CA
06.2021 - 05.2022
  • Assisted in setting up promotional displays for new products.
  • Took initiative in finding solutions to stock shortages after the COVID-19 pandemic.
  • Addressed customer complaints and concerns regarding stock shortages as a result of the COVID-19 pandemic.

Intern Volunteer

Kevin Kiley Campaign
Rocklin, CA
02.2019 - 03.2019
  • Informed constituents on 2019 State Senate election by making calls, answering questions, and participating in precinct walks.
  • Encouraged voters to participate in the election.

Education

Political Science GPA: 3.9

University of California, Los Angeles
Los Angeles
05-2025

High School Diploma -

Folsom High School
Folsom, CA
06-2021

Skills

  • Customer Service Management
  • Collaborative
  • Leadership Experience
  • Creative Problem-Solving
  • Proficient Writing and Computer Abilities
  • Fast-paced Learner
  • Adaptable

Accomplishments

  • AP Scholar Award, completed ten advanced placement courses, Folsom High School, Spring 2021

Timeline

Shift Leader

Vampire Penguin
02.2023 - 09.2023

College English Tutor

Folsom Lake College
01.2022 - 05.2023

Floor Staff Member

Palladio 16 Cinema
06.2021 - 05.2022

Intern Volunteer

Kevin Kiley Campaign
02.2019 - 03.2019

Political Science GPA: 3.9

University of California, Los Angeles

High School Diploma -

Folsom High School

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Emily Munoz