Emily Munoz
Fontana,CA
Summary
Proven track record of enhancing customer satisfaction and streamlining operations, demonstrated during my tenure at Walmart. Excelled in fast-paced environments by leveraging strong organizational abilities and exceptional communication skills. Achieved significant improvements in inventory management, fostering a culture of continuous improvement. Skilled in customer service excellence and payment collection, I consistently exceed business and customer expectations.
Overview
4
4
years of professional experience
Work History
Cashier
Izzys Tacos
Fontana, CA
09.2022 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Order Fill/ Stock Associate
Walmart
Chino, CA
10.2023 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted in training new employees on inventory procedures and best practices, fostering a culture of continuous improvement.
- Ensured timely identification of discrepancies, addressing issues promptly to minimize impact on operations.
TUTOR
FUSD
11.2020 - 05.2022
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Boosted students'' confidence in their abilities through positive reinforcement and constructive feedback.
Cashier
Ozzies Street Tacos
Bloomington, CA
10.2020 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
N/A - Health Science
California State University - San Bernardino
San Bernardino, CASkills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Customer Relations
- Written and verbal communication
- Organizational abilities
- Order Taking
- Refunds and exchanges
- Payment Collection
Languages
Spanish
Native or Bilingual
Timeline
Order Fill/ Stock Associate
Walmart
10.2023 - 01.2024
Cashier
Izzys Tacos
09.2022 - Current
TUTOR
FUSD
11.2020 - 05.2022
Cashier
Ozzies Street Tacos
10.2020 - 12.2021
N/A - Health Science
California State University - San Bernardino