EMILY MURPHEY
ALICE,TX
Summary
An enthusiastic job seeker looking to obtain a position as an administrative assistant, finances, or bookkeeping. I am currently enrolled in school to obtain my Certified Bookkeeper certification. I am a fast learner and open to learning anything new.
Overview
24
24
years of professional experience
Work History
DOT Coodinator
DOS Oilfield Services
Alice, TX
11.2023 - 03.2024
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Conducted thorough analyses of historical fleet data, identifying opportunities for process improvements and cost savings based on trends in vehicle usage or maintenance requirements.
- Collaborated with management to develop budgets, forecasts, and plans for future fleet expansion or upgrades.
- Maintained accurate records of all fleet-related expenses, enabling comprehensive cost analysis for budgeting purposes.
- Managed fleet inventory and streamlined vehicle allocation processes for optimal usage.
- Coordinated insurance claims management, minimizing costs associated with accidents or other incidents involving company vehicles.
Supervisor of Operations
Raul Govea Trucking
Alice, TX
09.2021 - 08.2023
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
Branch Manager
Labor Finders International Inc
Corpus Christi, TX
01.2019 - 04.2020
- Designed sales and service strategies to improve revenue and retention
- Developed annual branch business plan for maximum profitability and effectiveness
- Maximized branch revenue by optimizing daily operations
- Assessed employee performance and issued disciplinary notices
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products
- Executed loan origination process, including ordering credit reports, appraisals, preliminary title reports, UCC searches, environmental reports, insurance information and flood certificates.
Driver /sales rep
Benchmark Energy
Alice, TX
07.2011 - 04.2016
- Maintained positive attitude and diplomacy when dealing with customers and other team members
- Continuously surpassed sales goals, optimizing profitability and performance of assigned territory
- Cross-sold additional products to customers depending upon merchandise needs
- Identified prospective customers by using business directories and following leads from existing clients
- Ascertained which routes would provide fastest access to customer sites, allowing for various factors such as weather and road conditions
- Confirmed all product displays met company specifications regarding placement, date codes and pricing
- Supplied wide range of customers with key products in alignment with specified amounts and schedules
- Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment
- Cleaned vehicle regularly to maintain professional appearance
- Consulted with customers to gain feedback and address concerns with products or services.
Manager
Jean's Steakhouse
Alice, TX
12.1999 - 06.2011
- Maintain alignment between performance and objectives
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
- Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities
- Greeted and encouraged feedback from customers to implement in-store operational changes
- Assigned tasks to associates to fit skill levels and maximize team performance
- Maintained ongoing system for development, recruitment, recognition and retention of store crew and management
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances
- Trained employees on additional job positions to maintain coverage of roles at all times
- Recruited and hired qualified candidates to fill open positions
- Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations
- Eliminated process discrepancies, implementing continuous improvements for scheduling procedures across multiple client calendars
- Leveraged market knowledge and leadership ability to help drive profit increases
- Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Education
High School Diploma -
Alice High School
Alice, TXTexas A&M Corpus Christi
Corpus Christi, TXHigh School Equivalency Diploma - GED
Coastal Bend College
Alice, TX08.2001
Skills
- Experience in performing routine clerical and administrative functions, including drafting correspondence, scheduling appointments, organizing and maintaining files, and providing information to callers
- Project Coordination
- Work Planning and Prioritization
- Data Entry
- MS Office
- Discretion and Confidentiality
Licensescertificatestraining
Managers Food Handling Permit, State of Texas
References
Available on Request
Timeline
DOT Coodinator
DOS Oilfield Services
11.2023 - 03.2024
Supervisor of Operations
Raul Govea Trucking
09.2021 - 08.2023
Branch Manager
Labor Finders International Inc
01.2019 - 04.2020
Driver /sales rep
Benchmark Energy
07.2011 - 04.2016
Manager
Jean's Steakhouse
12.1999 - 06.2011
High School Diploma -
Alice High School
Texas A&M Corpus Christi
High School Equivalency Diploma - GED
Coastal Bend College