Julissa Alvarado
Lehigh Acres
Summary
A position as an administrative assistant, receptionist, or secretary.
Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
2018
2018
years of post-secondary education
Work History
Retail Sales Associate
Old Navy
Fort Myers
08.2025 - Current
- Assisted customers with product selection and provided excellent service.
- Maintained store organization and ensured product displays were visually appealing.
- Operated cash register and processed transactions accurately and efficiently.
- Collaborated with team members to meet daily sales goals and objectives.
- Restocked merchandise on shelves and monitored inventory levels regularly.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Used product knowledge to suggest items to match client needs.
Admin Assistant
Ott Welding
Bonita Springs
09.2021 - 07.2025
- Secretaries and administrative assistants do routine clerical and organizational tasks.
- Organized and maintained filing systems for efficient document retrieval and storage.
- Coordinated schedules and meetings for management to optimize workflow and time management.
- Processed invoices and managed accounts payable to maintain accurate financial records.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Front Desk Agent
Quality Inn & Suites
Lehigh Acres
07.2018 - 08.2021
- Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
- Welcomed guests and ensured a smooth check-in process.
- Managed reservations using hotel management software effectively.
- Coordinated with housekeeping to maintain room readiness and cleanliness.
- Processed payments and maintained accurate financial records daily.
- Assisted with check-in and check-out procedures for guests.
- Answered phones, responded to inquiries, and took messages.
- Resolved customer complaints promptly and courteously.
- Scheduled reservations for groups and special events.
- Monitored security cameras in lobby area as needed.
Education
East Lee County High School
Lehigh Acres, USASkills
- Experience in performing routine clerical and administrative functions, including drafting correspondence, scheduling appointments, organizing and maintaining files, and providing information to callers
- Customer engagement
- Time management
- Problem solving
- Scheduling coordination
- Positive and professional
- Teamwork
- Returns and exchanges
- Cash register operation
Timeline
Retail Sales Associate
Old Navy
08.2025 - Current
Admin Assistant
Ott Welding
09.2021 - 07.2025
Front Desk Agent
Quality Inn & Suites
07.2018 - 08.2021
East Lee County High School