Emily Murphy
Newark
Summary
Dynamic supervisor with expertise in employee engagement, training, and customer service. Proven ability to streamline operations and enhance teamwork, leading to improved service quality and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Key Supervisor
Dover Saddlery
Hockessin, DE
06.2022 - Current
- Supervised daily operations and retail associates to ensure efficient workflow and quality customer service.
- Trained and mentored junior staff, fostering skill development and teamwork.
- Maintained inventory accuracy through regular audits and streamlined reporting systems.
- Trained new employees on company policies and procedures, ensuring consistent service quality across the team.
- Maintained a clean, organized store environment, contributing to enhanced customer satisfaction levels.
- Oversaw merchandise displays, creating visually appealing arrangements that attracted customer attention and increased sales potential.
Farm Hand
Fairwinds Farm & Stables
Rising Sun, MD
05.2020 - 04.2022
- Assisted in animal care, ensuring health and well-being of livestock.
- Administered feed supplements to cows and other livestock.
- Maintained barn cleanliness and organized equipment for optimal workflow.
- Trained new farm hands on operational procedures and safety protocols.
- Performed livestock care, including feeding, grooming, and health monitoring.
- Operated and maintained farm equipment to ensure optimal functionality and productivity.
Education
High School Diploma -
Forest Trail Academy
West Palm Beach, FLBachelor of Science - Wildlife Biology And Ecology
Arizona State University
Tempe, AZ05-2029
Skills
- Scheduling coordination
- Employee engagement
- Customer service
- Attention to detail
- Goal oriented
- Training and mentoring
- Inventory control
- Task delegation
- Decision-making
- Relationship building
Timeline
Key Supervisor
Dover Saddlery
06.2022 - Current
Farm Hand
Fairwinds Farm & Stables
05.2020 - 04.2022
High School Diploma -
Forest Trail Academy
Bachelor of Science - Wildlife Biology And Ecology
Arizona State University