Emily Nielsen
Mama Foo Foo
Daytona Beach,FL
3
years of professional experience
Dedicated professional with strong customer service and multitasking skills. Experienced in creating welcoming environments, ensuring guest satisfaction, and effectively managing reservations in fast-paced settings.
Work History
Restaurant Hostess
3 Months- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservations and waitlists using restaurant management software.
- Assisted in maintaining cleanliness and organization of dining area.
- Collaborated with servers to coordinate timely service and guest satisfaction.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Server
6 Months- Provided exceptional customer service by attentively addressing guest needs and inquiries.
- Efficiently managed food and beverage orders, ensuring accurate delivery and presentation.
- Collaborated with kitchen staff to maintain timely service during high-volume periods.
- Assisted in maintaining cleanliness and organization of dining area, enhancing overall guest experience.
- Engaged with guests to foster positive relationships, encouraging return visits and loyalty.
Front Service Clerk
6 Months- Assisted customers with inquiries and product selection to enhance shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and prompt service.
- Maintained cleanliness and organization of front service area to meet store standards.
- Collaborated with team members to optimize workflow during peak hours.
- Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
Education
High School Diploma
- Graduated Valedictorian of class of 2024
- 4.2 GPA
- Awarded Jonathan Edwards Award
- summa cum laude graduate
- National Honors Society Member
- Extracurricular Activities: Choir, Theater, Chickfila Leader Academy
Skills
Customer service
Strong multitasking
Greeting guests
Active learning
Cleanliness and hygiene
Conflict resolution
Assertiveness
Personal presentation
Service prioritization
Timeline
Restaurant Hostess
Mama Foo Foo
05.2025 - 08.2025Read More
Server
Olive Garden
02.2024 - 08.2024Read More
Front Service Clerk
Publix Super Markets Inc
09.2022 - 03.2023Read More
Riverbend Academy
High School Diploma
Read More