Emily Noble
Williams,AZ
Summary
Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Overview
7
7
years of professional experience
Work History
Server
Nany’s Tacos
Williams, AZ
02.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Delivered food orders promptly and courteously.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Greeted guests and provided menus.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Assisted in training new servers.
- Upheld high standards of sanitation in accordance with health department regulations.
- Monitored dining room for cleanliness and proper set-up at all times.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Took orders from customers accurately and in a timely manner.
- Maintained records of transactions made during shift as required by law or company policy.
- Cleaned tables and chairs to prepare dining area for next customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Prepared checks, itemizing total meal costs and taxes.
Cashier/Cook Shift Leader
Dairy Queen
Williams, AZ
06.2018 - 10.2024
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved customer complaints professionally in accordance with company policy.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Performed other duties as assigned by management.
- Followed company security procedures for handling large sums of money.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures, and customer services.
Server
Nany’s Tacos
Williams, AZ
01.2022 - 05.2022
- Provided excellent customer service to ensure satisfaction.
- Delivered food orders promptly and courteously.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Greeted guests and provided menus.
- Upheld high standards of sanitation in accordance with health department regulations.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Accurately recorded orders on cash register and point-of-sale system.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Education
High School Diploma -
Williams High School
Williams, AZ05-2021
Skills
- Order delivery practices
- Food inspection
- Supply restocking
- Food safety oversight
- Sales techniques
- Take-out service
- Order management
- Service prioritization
- Point of sale (POS) system operations
- Point of sale operation
- Shift management
- Menu memorization
- Cash handling
- Menu design
- Specials promotion
- Order accuracy
- Effective customer upselling
- Guest relations management
- Hospitality service expertise
- Guest engagement
- Calm demeanor
- Positive guest interactions
- Strong work ethic
- Front-of-house display creation
- Professional appearance
Affiliations
References
References available upon request.
Timeline
Server
Nany’s Tacos
02.2023 - Current
Server
Nany’s Tacos
01.2022 - 05.2022
Cashier/Cook Shift Leader
Dairy Queen
06.2018 - 10.2024
High School Diploma -
Williams High School