Emily Ochoa
Brownwood
Summary
Dynamic and dedicated professional with experience as a Restaurant Hostess at Chili's Restaurant, excelling in customer service and strong multitasking abilities. Enhanced guest satisfaction through prompt greetings and effective relationship building, while adeptly managing high-pressure situations. Proficient in cash handling and committed to delivering exceptional dining experiences.
Offering warm and approachable demeanor, eager to learn and grow in dynamic restaurant environment. Brings foundational understanding of customer service principles and can quickly adapt to new systems and processes. Ready to use and develop communication and organizational skills in a sonographers role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Restaurant Hostess
Chili's Restaurant
03.2024 - 01.2025
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Education
High School Diploma -
Brownwood Highschool
Brownwood05-2026
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Cash handling
- Relationship building
- Valid Driver's license
Certification
- First Aid/CPR Certified
- ServSafe
Timeline
Restaurant Hostess
Chili's Restaurant
03.2024 - 01.2025
High School Diploma -
Brownwood Highschool
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