Emily Olivera
Crystal City,TX
Summary
Dedicated sales associate with a strong focus on customer service, reliability, and problem-solving. Proven ability to create welcoming environments and enhance customer experiences.
Diligent [Desired Position] with background in providing compassionate patient care and assistance with daily activities. Successfully supported medical teams in delivering high-quality healthcare services. Demonstrated exceptional communication and patient management skills, ensuring comfort and well-being.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Dollar General
Crystal City, TX
09.2025 - Current
- Assisted customers in locating products and answering inquiries to enhance shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and maintaining cash drawer integrity.
- Stocked shelves and organized merchandise to create visually appealing displays and improve accessibility.
- Implemented store promotions by arranging signage and promotional materials to drive sales.
- Maintained cleanliness of store environment, adhering to safety and sanitation standards.
Receptionist
Southwest Texas Junior College
Crystal City, TX
08.2024 - 10.2025
- Managed front desk operations, ensuring a welcoming environment for students and visitors.
- Scheduled appointments and maintained calendar for faculty, optimizing office workflow.
- Handled incoming calls and inquiries, providing accurate information and directing as needed.
- Assisted in organizing campus events, contributing to enhanced student engagement activities.
- Answered phone promptly and directed incoming calls to correct offices.
Cashier
Golden Chick
Crystal City, TX
06.2021 - 02.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances through diligent cash handling practices.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Fulfilled customer orders with great care and to the highest standard of my ability.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Associate of Arts - Nursing
Southwest Texas Junior College
Uvalde, TX12-2025
High School Diploma -
Crystal City High School
Crystal City, TX05-2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Multi-tasking strength
- Exceptional customer service
- Relationship building
Certification
- Certified CNA, [currently pending] - [2026]
- Certified CPR/BLS - [2026]
Languages
Spanish
Professional Working
Timeline
Sales Associate
Dollar General
09.2025 - Current
Receptionist
Southwest Texas Junior College
08.2024 - 10.2025
Cashier
Golden Chick
06.2021 - 02.2024
Associate of Arts - Nursing
Southwest Texas Junior College
High School Diploma -
Crystal City High School