Emily Pallino
Selden,NY
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable to whatever situation I am in and I am always motivated to learn more. Strong when it comes to helping out when needed wether its a guest, staff member or management I am always willing to lend a hand.
Overview
6
6
years of professional experience
Work History
Server and Bartender
Dirty Taco And Tequila
08.2023 - Current
- Strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Able to work and maintain relationships with customers at the same time.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system and a hand held POS device to place orders, manage bills, and handle issues.
- Worked with team members during busy shifts for efficient workflow and excellent guest experiences.
- Help those around me if they need a hand in the kitchen, behind the bar or on the floor.
Server and Bartender
Drifters Kitchen And Bar
09.2020 - 08.2023
- strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Cultivated warm relationships with regular customers.
Server
Dockers Waterside Restaurant & Marina
05.2020 - 08.2021
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Server
Karvers Grille
08.2018 - 07.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Education
Bachelor of Science - Nursing
Long Island University - Post
Brookville, NY06.2026
Associate of Arts - Liberal Arts And General Studies
Suffolk County Community College
Selden, NY06.2020
Skills
- Strong Work Ethic
- Exceptional customer service
- Performance Improvement
- Memory retention
- Cleanliness standards
- Safe Food Handling
- High-volume dining
Timeline
Server and Bartender
Dirty Taco And Tequila
08.2023 - Current
Server and Bartender
Drifters Kitchen And Bar
09.2020 - 08.2023
Server
Dockers Waterside Restaurant & Marina
05.2020 - 08.2021
Server
Karvers Grille
08.2018 - 07.2020
Bachelor of Science - Nursing
Long Island University - Post
Associate of Arts - Liberal Arts And General Studies
Suffolk County Community College
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