Emily Panero

• Contributed to the achievement of monthly sales targets through diligent outreach efforts.
• Set up appointments with interested customers according to schedule availability.
• Educated customers on product and service benefits, explaining features and answering questions.

• Negotiated favorable deals for both the customer and dealership, maintaining a high level of satisfaction.
• Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
• Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.

• Increased customer satisfaction by providing excellent service.
• Proactively addressed and solve potential conflicts or disturbances, maintaining a safe atmosphere.
• Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
• Developed strong multitasking abilities simultaneously during high-pressure situations.

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• Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
• Achieved top performer status within the company due to consistent high sales numbers.
• Negotiated prices, terms of sales and service agreements.