Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emily Phillips

Coldspring

Summary

Dedicated Dispatch Supervisor with a strong track record in dispatch operations and scheduling management. Known for developing training programs that enhance team performance and ensure compliance with operational protocols.

Overview

1
1
Certification
6
6
years of professional experience

Work History

Dispatch Supervisor

San Jacinto County Sheriff Office
Coldspring
07.2020 - Current
  • Supervised dispatch operations to ensure timely communication and response.
  • Managed scheduling of dispatch staff to maintain optimal coverage and efficiency.
  • Ensured that daily dispatch operations ran smoothly and efficiently.
  • Conducted performance evaluations for dispatch staff to uphold service standards.
  • Trained new dispatch personnel on protocols and operational procedures.
  • Participated in regular meetings with other supervisors or managers to discuss current challenges or opportunities within the department.

Education

High School Diploma -

Coldspring-Oakhurst HighSchool
Coldspring, TX
05-2014

Some College (No Degree) -

Angelina College
Lufkin, TX

Skills

  • Dispatch operations
  • Scheduling management
  • Training programs
  • Performance evaluation
  • Protocol compliance
  • Customer relationship management

Certification

  • TAC
  • SAA Spillman Application Administrator
  • FTO Certified
  • Advance Dispatcher

Timeline

Dispatch Supervisor

San Jacinto County Sheriff Office
07.2020 - Current

High School Diploma -

Coldspring-Oakhurst HighSchool

Some College (No Degree) -

Angelina College
Emily Phillips