Emily Popov
Summary
Proven adeptness in File Management and exceptional interpersonal skills highlighted during tenure at Arnold Greenberg MD Inc. Excelled in streamlining patient scheduling and insurance verification, significantly enhancing patient satisfaction. Expert in managing multi-line telephone systems and ensuring compliance with HIPAA guidelines, demonstrating a commitment to efficiency and confidentiality.
Overview
4
4
years of professional experience
Work History
Receptionist
Arnold Greenberg MD Inc
06.2021 - Current
- Confirmed appointments, communicated with patients, and updated patient records.
- Resolved patients problems and complaints.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Processed medical insurance claims and payments.
- Performed various administrative tasks by filing, copying and faxing documents.
- Prepared and processed patient referrals and transfer requests.
Education
High School Diploma -
Del Campo High School
Fair Oaks, CA06.2021
Skills
- File Management
- Scheduling
- Multi-Line Telephone Systems
- Insurance Verification
- Referral Verification
- Medical Records Management
- HIPAA Guidelines
Languages
Russian
Native or Bilingual
English
Native or Bilingual
Timeline
Receptionist
Arnold Greenberg MD Inc
06.2021 - Current
High School Diploma -
Del Campo High School