Emily Porciello
Chris McEntee
New Castle,DE
6
years of professional experience
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Work History
Nanny
5 Years 2 Months- Supported children in play activities, meals and snacks, hygiene and socialization.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
Cashier
1 Year 5 Months- Used POS system to enter orders, process payments and issue receipts.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
Cashier
10 Months- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Answered questions about store policies and addressed customer concerns.
Cashier
1 Year 1 Month- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Manager
1 Year 11 Months- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Established and updated work schedules to account for changing staff levels and expected workloads.
Education
Associate of Arts - General Studies
High School Diploma
Skills
Customer Relations
Honest and Ethical
Staff Management
Policies and procedures
Coaching and mentoring
Inventory Stocking
Cash Handling
Credits and Refunds
Timeline
Nanny
Chris McEntee
08.2021 - CurrentRead More
Cashier
Sam's Club
12.2019 - 05.2021Read More
Cashier
Homesense
09.2018 - 07.2019Read More
Cashier
Tilly's Clothing Store
11.2017 - 12.2018Read More
Manager
Rita's Italian ICe
04.2016 - 03.2018Read More
Wor-Wic Community College
Associate of Arts from General Studies
Read More
Annapolis High School
High School Diploma
Read More