Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Porciello

New Castle,DE

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

6
6
years of professional experience

Work History

Nanny

Chris McEntee
Newark , DE
08.2021 - Current
  • Supported children in play activities, meals and snacks, hygiene and socialization.
  • Assisted with light housekeeping duties as well as running errands.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Built positive and nurturing environments to support child social and emotional growth.

Cashier

Sam's Club
Salisbury, MD
12.2019 - 05.2021
  • Used POS system to enter orders, process payments and issue receipts.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card and check transactions to complete customer purchases.

Cashier

Homesense
Annapolis , MD
09.2018 - 07.2019
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Answered questions about store policies and addressed customer concerns.

Cashier

Tilly's Clothing Store
Annapolis , MD
11.2017 - 12.2018
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Manager

Rita's Italian ICe
Annapolis , MD
04.2016 - 03.2018
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Established and updated work schedules to account for changing staff levels and expected workloads.

Education

Associate of Arts - General Studies

Wor-Wic Community College
Salisbury, MD
12.2021

High School Diploma -

Annapolis High School
Annapolis, MD
05.2018

Skills

  • Customer Relations
  • Honest and Ethical
  • Staff Management
  • Policies and procedures
  • Coaching and mentoring
  • Inventory Stocking
  • Cash Handling
  • Credits and Refunds

Timeline

Nanny

Chris McEntee
08.2021 - Current

Cashier

Sam's Club
12.2019 - 05.2021

Cashier

Homesense
09.2018 - 07.2019

Cashier

Tilly's Clothing Store
11.2017 - 12.2018

Manager

Rita's Italian ICe
04.2016 - 03.2018

Associate of Arts - General Studies

Wor-Wic Community College

High School Diploma -

Annapolis High School

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Emily Porciello