Overview
Work History
Education
Skills
Timeline
Generic

Emily Pruett

Northport

Overview

17
17
years of professional experience
1998
1998
years of post-secondary education

Work History

Lead Patient Relations Coordinator

Dermatology Care of Alabama
Tuscaloosa
02.2022 - 05.2025
  • Coordinated patient appointments and managed scheduling for dermatology services.
  • Handled patient inquiries and resolved concerns with effective communication.
  • Collaborated with medical staff to ensure seamless patient flow during visits.
  • Maintained accurate electronic health records for patient information management.
  • Managed insurance verification processes to streamline patient payments and billing.
  • Trained new team members on patient relations protocols and office procedures.

Patient Relations

Partlow,Harbin and Poist
Tuscaloosa
01.2017 - 02.2022
  • Actively participated in meetings discussing changes or improvements related to our international patient relations program.
  • Participated in team meetings to discuss improvements in patient relations processes.
  • Provided excellent customer service to ensure positive patient relations.
  • Identified discrepancies in patient records and resolved them accordingly.
  • Developed relationships with referring physicians from outside facilities by responding promptly to inquiries about patient care.
  • Developed relationships with physicians, hospitals, and other health care providers to advocate for better patient outcomes.

Senior Floral designer

Tuscaloosa Flower Shoppe
Tuscaloosa
07.2008 - 12.2016
  • Designed floral arrangements for various occasions using seasonal flowers.
  • Assisted customers with selecting appropriate floral gifts and arrangements.
  • Maintained inventory of flowers, supplies, and tools for daily operations.
  • Managed order processing for custom floral requests from clients.
  • Ensured cleanliness and organization of the work area throughout the day.
  • Developed promotional displays to attract new customers.

Education

Marion County High School
Guin, AL

Skills

  • Patient scheduling
  • Insurance verification
  • Electronic health records
  • Communication skills
  • Problem solving
  • Attention to detail
  • Appointment scheduling
  • Verbal and written communication

Timeline

Lead Patient Relations Coordinator

Dermatology Care of Alabama
02.2022 - 05.2025

Patient Relations

Partlow,Harbin and Poist
01.2017 - 02.2022

Senior Floral designer

Tuscaloosa Flower Shoppe
07.2008 - 12.2016

Marion County High School

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