EMILY QUEZADA
Laguna Niguel,CA
Summary
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
9
9
years of professional experience
Work History
Store Manager
Salt Life
San Clemente, CA
04.2024 - Current
- Directed store operations, encompassing sales, customer service, inventory control, and staff oversight.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
Store Manager
Windsor Fashions
Mission Viejo, CA
01.2023 - 03.2024
- Coached and delegated the stores team to exceed expectations, while providing an exceptional service to guests
- Conducted strategies to achieve sales goals on a daily, weekly, monthly basis while also reviewing with each employee whether they are currently meeting expectations or needing to improve
- Worked independently in the hiring process of team members
- Promoted and created succession plans with employees
Aesthetics Sale Coordinator
Gravity Medical Spa
San Juan Capistrano
08.2022 - 01.2023
- Booked and coordinated appointments for patients based on their aesthetic needs
- Planned detailed marketing strategies for promotional launches
- Kept effective communication and loyalty to customers
Cosmetic Manager/ Beauty Advisor
Nordstrom.Laura Mercier/ Bobbi Brown/Clarins/Fresh
Costa Mesa, CA
01.2016 - 01.2023
- Developed and implemented cosmetic product training programs for store associates.
- Provided excellent customer service by answering questions about products and helping customers select the right items to meet their needs.
- Conducted monthly inventory of cosmetic products to ensure accuracy of stock levels.
- Resolved customer complaints in a timely manner while maintaining a positive attitude towards customers.
Education
Master Makeup Certification -
Makeup Designory
Burbank, CA01.2013
Cosmetology License -
Allan Hancock Beauty College
Santa Maria, CA01.2009
Diploma -
Ernest Righetti High school
Santa Maria, CA06.2006
Skills
- Customer Relationship Building
- Visual Merchandising Expertise
- Inventory Management Procedures
- Hiring Process Management
- Team-Oriented Mindset
- Consistent and On-Schedule
- Business Growth Strategy
- Staff Coaching
Timeline
Store Manager
Salt Life
04.2024 - Current
Store Manager
Windsor Fashions
01.2023 - 03.2024
Aesthetics Sale Coordinator
Gravity Medical Spa
08.2022 - 01.2023
Cosmetic Manager/ Beauty Advisor
Nordstrom.Laura Mercier/ Bobbi Brown/Clarins/Fresh
01.2016 - 01.2023
Master Makeup Certification -
Makeup Designory
Cosmetology License -
Allan Hancock Beauty College
Diploma -
Ernest Righetti High school
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