Emily Radcliff

Work History

Bath & Body Works

09.2022 - Current

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

NWO Orthopedics & Sports Medicine

03.2025 - 04.2025

Facilitated smooth transitions between therapy sessions by preparing equipment and treatment areas in a timely manner.
Increased patient satisfaction by providing compassionate care and support throughout the rehabilitation process.
Exhibited strong organizational skills by maintaining up-to-date records of patient demographics, treatment plans, progress notes, and other pertinent information.
Enhanced overall treatment effectiveness by actively engaging patients in goal-setting discussions and providing motivation throughout the rehabilitation journey.
Followed all HIPAA rules and regulations regarding patient confidentiality.
Selected modalities tailored to patient needs such as hot and cold packs, ultrasound and electrical stimulation.
Communicated with physicians to provide updates on patient care.

Mohican Sports Medicine

01.2025 - 03.2025

Increased patient satisfaction by providing compassionate care and support throughout the rehabilitation process.
Demonstrated proficiency in various therapeutic modalities, including manual therapy techniques, ultrasound, electrical stimulation, and heat/cold therapy application.
Participated in continued professional development opportunities to stay current on best practices within the field of physical therapy assisting.
Promoted patient safety during therapy sessions by closely monitoring movements and providing appropriate assistance as needed.
Educated patients on proper exercise techniques, home programs, and preventative measures to reduce risk of injury recurrence.

Avita Galion Pediatric Therapy

05.2024 - 06.2024

Maintained a high level of professionalism, ethical behavior, and confidentiality in all interactions with patients, families, staff members, and outside healthcare providers.
Facilitated smooth transitions between therapy sessions by preparing equipment and treatment areas in a timely manner.
Increased patient satisfaction by providing compassionate care and support throughout the rehabilitation process.
Gained extensive experience in diagnosing and working with a variety of conditions, including Autism, Spina Bifida, Cerebral Palsy, Duane’s Syndrome, among others. Proficient in the use of assistive devices such as HKAFO, AFO, DOC Band, Loftstrands, and posterior walkers.
Collaborated with multidisciplinary healthcare teams to ensure comprehensive and effective care for patients.

Kalmbach Feeds

06.2023 - 08.2023

Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Maintained inventory of office supplies and placed orders.
Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.