Emily Ramirez
Georgetown,Texas
Summary
Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments. Attentive Mail Clerk with over 3 years of experience facilitating shipment of letters and packages to domestic and international recipients. Highly proficient in mail regulations and postage limitations. Successful in recommending strategies to improve customer service and sales desk operations.
Overview
2
2
years of professional experience
Work History
Mail Clerk
IAA
05.2021 - Current
- Processed and organized incoming mail for distribution to appropriate departments.
- Labeled packages with clear, correct information to reduce mailing errors.
- Tracked outgoing mail to provide accurate customer updates.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Operated postal machines, including postage meters and mail-processing machines.
- Updated mailing lists with current addresses and contact information for smooth customer communications.
- Used automated mail processing equipment to sort and collate mail.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Entered data into system and updated customer contacts with information to keep records current.
- Created and updated records and files to maintain document compliance.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Performed research to collect and record industry data.
Education
GED -
Job Corps
Skills
- Distribution Services
- Mail Delivery
- Mail Preparation and Sorting
- Monthly Inventory
- Strong Organization Skills
- Automated Mail Processing Proficiency
- Problem-Solving Skills
- Customer Experience
- Postal Service and Product Expertise
- Employee Performance
- Team Collaboration
- Workplace Safety
- Sorting and Labeling
- Shipping and Receiving Proficiency
- Training Junior Team Members
- Shipping Processes
- Computer Scanning
- Computer Tracking
- Mailroom Inventory Management
- Sort Mail
Languages
Spanish
Full Professional
Timeline
Mail Clerk
IAA
05.2021 - Current
GED -
Job Corps
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