Emily reid
Salt Lake City
Summary
I am currently a restaurant hostess with over 5 years of customer service skills, such as multitasking, cash handling, food safety, and effective communication. I have the ability to create a welcoming environment and enhance guest experiences.
Overview
10
10
years of professional experience
Work History
Restaurant Hostess
Jason Gomble
Salt Lake City, UT
11.2023 - Current
- Greeted and seated guests, answering any questions they had, ensuring a welcoming atmosphere for all patrons.
- Managed the reservation and booking system, optimizing table turnover and guest flow.
- Coordinated with servers to guarantee timely service and guest satisfaction.
- Trained new staff on hosting expectations, customer service standards, phone calls, and the toast pos system.
- Completed tasks such as phone orders, expo, DoorDash, and housekeeping tasks
Cashier/Customer Service Cashier
Jeana Heick
San Mateo, CA
06.2017 - 02.2020
- Processed transactions accurately, ensuring customer satisfaction and service.
- Managed cash register operations, balancing drawers at shift end and opening to maintain financial accuracy.
- Assisted customers with large product orders product answered questions on merchandise, and enhanced the customers' overall shopping experience.
- Trained new hires on balloon orders. the cash register, inventory, and customer service skills.
Family Nanny
Marian Garvin
San Mateo, CA
09.2016 - 09.2018
- Provided attentive childcare, ensuring the safety and well-being of the children during daily activities.
- Created a daily schedule, coordinating meals and nap times efficiently.
- Held healthy communication with parents regarding children's progress and any concerns or needs.
- Assisted with household tasks such as meal preparation, laundry, and housekeeping.
- Played games, worked on puzzles, and read books to young children.
- Managed challenging behaviors calmly and effectively using positive reinforcement and healthy discipline.
Education
High School Diploma -
Hillsdale Highschool
San Mateo, CA12-2026
Skills
- Customer service
- Multitasking
- Greeting guests
- Active learning
- works well during rushes
- keeping a clean working environment
- working with other people
- Cash handling
- Handling customer complaints
- Problem-solving
- Guest seating
- Menu memorization
- Reservations coordination
- Safe food handling
- Efficient seating
Timeline
Restaurant Hostess
Jason Gomble
11.2023 - Current
Cashier/Customer Service Cashier
Jeana Heick
06.2017 - 02.2020
Family Nanny
Marian Garvin
09.2016 - 09.2018
High School Diploma -
Hillsdale Highschool