Emily Reiss
Salesperson
Buffalo,MN
Summary
Results-driven sales professional with a proven track record of exceeding sales targets through exceptional communication and relationship-building skills. With a wealth of experience in direct sales (and sales in general), I have consistently demonstrated an ability to connect with clients, understand their unique needs, and deliver tailored solutions. My unwavering dedication to cultivating strong client relationships and my adaptability in ever-changing markets make me a valuable asset for any organization seeking a dynamic sales expert. Adept at working both independently and as a collaborative team player, I am ready to leverage my expertise to drive revenue growth and achieve outstanding results in your sales department.
Overview
25
25
years of professional experience
Work History
Sales Manager
Sole Proprietorship Through Color Street
12.2017 - Current
- Built a large customer base by phone calls, messages, social media interactions, one-on-one in-person meetings and small group connections, as well as craft fair and vendor fair opportunities.
- Established relationships with new customers by sharing products, identifying needs, and offering appropriate services.
- Maintained customer relations by quickly resolving customer issues to boost client satisfaction and promote new customer referrals.
- Recruited new team members through in-person and virtual informational meetings.
- Coached team members in successful selling methods for a variety of products.
- Mentored and inspired team members to reach weekly and monthly goals.
- Conducted team meetings to educate about new products and incentives, create camaraderie, and establish connections between team members.
Sales Consultant
Sole Proprietorship Through Park Lane Jewelry
12.2014 - 10.2018
- Built a large customer base by phone calls, messages, one-on-one and small group in-person meetings and connections, as well as large group events.
- Established relationships with new customers by sharing products, identifying needs, and offering appropriate services.
- Maintained customer relations by quickly resolving customer issues to boost client satisfaction and promote new customer referrals.
- Evaluated customer purchases and recommended new products to fit customer needs.
- Increased sales by fostering relationships with customers, resulting in referrals.
- Recruited new team members through in-person connections and meetings.
- Coached team members in successful selling methods for a variety of products.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
Sales Consultant
Sole Proprietorship Through Lia Sophia Jewelry
08.2006 - 12.2014
- Built a large customer base by phone calls, messages, one-on-one and small group in-person meetings and connections, as well as large group events.
- Established relationships with new customers by sharing products, identifying needs, and offering appropriate services.
- Maintained customer relations by quickly resolving customer issues to boost client satisfaction and promote new customer referrals.
- Evaluated customer purchases and recommended new products to fit customer needs.
- Increased sales by fostering relationships with customers, resulting in referrals.
- Recruited new team members through in-person connections and meetings.
- Coached team members in successful selling methods for a variety of products.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
Store Manager
CentCom
01.1999 - 06.2002
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Greeted all customers cheerfully and asked open-ended questions to their cell phone needs and/or problems.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
No Degree - General Studies
Saint Cloud State University
Saint Cloud, MNNo Degree - General Studies
Anoka-Ramsey Community College
Minneapolis, MNHigh School Diploma -
Monticello High School
Monticello, MN06.1996
Skills
- Customer Engagement
- Cross-Selling Products and Services
- Up-Selling
- Relationship Selling
- Customer Care
- Prospecting
- Relationship Building
- Networking
Additional Information
Being in sales for over 24 years has resulted in excellent communication skills and experience using those skills to build trust and connections with clients and peers. I have a passion for connecting with people that sets me apart from others in the sales industry. You will find that I am results and solution driven. When new products are introduced, I am quick to learn, adapt, and become an expert. I am skilled at handling rejection and feel comfortable asking questions to learn more about the customer's objections when they aren't ready to lean into the sale. Because of my experience presenting, I am just as confident in small groups as I am one-on-one or in a room filled with people. My drive to succeed in the industry and dynamic personality will be a great asset to your team and customers.
Timeline
Sales Manager
Sole Proprietorship Through Color Street
12.2017 - Current
Sales Consultant
Sole Proprietorship Through Park Lane Jewelry
12.2014 - 10.2018
Sales Consultant
Sole Proprietorship Through Lia Sophia Jewelry
08.2006 - 12.2014
Store Manager
CentCom
01.1999 - 06.2002
No Degree - General Studies
Saint Cloud State University
No Degree - General Studies
Anoka-Ramsey Community College
High School Diploma -
Monticello High School
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