JONATHAN NUZZO
Cicero,NY
Summary
“I’d Rather Aim High And Miss, Than Aim Low And Hit”
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Manager
CNY Drives
Fulton, NY
12.2023 - Current
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Performed analysis of current processes within the sales department to identify areas needing improvement.
- Assisted senior management in developing long-term strategic goals for the company's growth.
Sales Associate
Great Lakes Honda City
Liverpool, NY
08.2023 - 12.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Attended weekly team meetings to review performance goals and objectives.
SALES MANAGER
CNY Drives
Fulton, NY
01.2021 - 08.2022
- Managed customer accounts and customer relationships
- Analyzed sales data to identify trends and make recommendations for improvement
- Analyzed customer data to identify trends, preferences, and opportunities for growth
- Increased customer retention and renewal growth by revitalizing existing business in segment
- Built partnerships with third-party vendors to expand sales opportunities
- Generated sales leads through referrals, cold calls
- Assisted customers in selecting vehicles fitting budget requirements and transportation needs
- Utilized strong communication skills when interacting with customers face-to-face or over the phone
- Resolved customer complaints in a timely manner while maintaining excellent customer relations.
Sales Consultant
Cellular Sales For Verizon
Dewitt, New York
03.2020 - 01.2021
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Met merchandising standards by keeping store stocked and products faced
- Enticed customers with sales and promotions to boost sales
- Built relationships with potential customers by providing helpful advice on product selection
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
- Supported marketing initiatives by distributing promotional materials in store.
CORPORATE SALES MANAGER
Crowne Plaza Hotel
Syracuse, NY
10.2019 - 01.2020
- Responsible for overseeing the retention and acquisition of accounts by growing existing accounts and generating new business via prospecting, sales calls, property site tours, and networking to maximize room revenue to exceed goals
- Maximize revenues by selling all aspects of the hotel including guest rooms, banquets, and meeting space
- Increase market exposure and promote the hotel at local community events, trade shows, and industry meetings
- Notify/Coordinate customer specifications and account details with other departments to ensure client expectations are met
- Quickly, efficiently respond to customer issues, comments and problems to ensure a quality experience and enhance future sales prospects.
ROUTE SALES REPRESENTATIVE
Frito-Lay Inc
East Syracuse, NY
09.2015 - 10.2019
- Excelled in sales incentive role designed to support achievement of production goals
- Listened to customer needs and preferences to provide accurate advice
- Worked flexible schedule to accommodate changing customer levels
- Organized items in visually appealing manner
- Solicited referrals from satisfied clients
- Created attractive displays
- Provided expert product and service information
- Maintained up-to-date knowledge of customer buying habits
- Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
ADMINISTRATIVE ASSISTANT
Dairy Farmers of America
East Syracuse, NY
09.2013 - 06.2015
- Train employees
- Work in a fast-paced environment
- Manage money supply
- Versatility and ability to perform every duty possible
- Placed employees in certain areas to obtain maximum potential
- Reviewing Expense Reports
- Ordering and distributing office supplies
- Managing office supplies, organization, and upkeep
- Opening and properly distributing incoming mail
- Greeted numerous visitors, including CEO's, VIPs, vendors, and interview candidates
- Helping distribute employee packages and mail around the office
- Assisting the Agri-Max department by scanning their legal files into the system
- Assisting the Communications department by helping with the distribution of clothing supplies and office supplies to representatives outside of the office
- Handling multiple confidential documents
- Managing money supply for mail and packaging use
- Managing ingoing/outgoing packages
- Helping organize files
- Manage file boxes being sent to and from -Iron Mountain company
- Answering and quickly redirecting phone calls.
CREW TRAINER/ FLOOR MANAGER
McDonald's
Fayetteville, NY
09.2011 - 09.2013
- Placed employees in areas based on their strengths
- Trained new employees
- Knew every aspect of the business to excel.
ROUTE SALES REPRESENTATIVE
JONATHAN NUZZO
Bridgeport, NY
- I'd rather aim high and miss than aim low and hit
- 13030 jnuzzo08@gmail.com 481-6386
- Executed planogram, pricing, and signage updates, fostering exceptional customer experiences
- Managed inventory levels and stock replenishment to ensure sufficient supply of merchandise.
Education
ASSOCIATES DEGREE IN GENERAL STUDIES -
Onondaga Community College
01.2015
Skills
- Operations
- Inventory
- Microsoft Word
- Inventory Management
- Team Building
- Retail sales
- Training (10 years)
- Sales Experience (7 years)
- Customer Retention Abilities
- Sales Team Training
- Sales Strategy Optimization
- Customer Relationship Building
- Customer Engagement
- Customer Relationship Management
- Sales Closing
Certification
- Driver's license
- CDL B until October 2021
Assessments
- Supervisory Skills: Directing Others, Highly Proficient, Motivating others through feedback to identify improvements or corrective actions.
- Sales Skills: Influence & Negotiation, Highly Proficient, Measures a candidate's ability to effectively use influence and negotiation techniques to engage with and persuade customers.
Awards
Employee Of The Year 2022
References
References available upon request
Timeline
Sales Manager
CNY Drives
12.2023 - Current
Sales Associate
Great Lakes Honda City
08.2023 - 12.2023
SALES MANAGER
CNY Drives
01.2021 - 08.2022
Sales Consultant
Cellular Sales For Verizon
03.2020 - 01.2021
CORPORATE SALES MANAGER
Crowne Plaza Hotel
10.2019 - 01.2020
ROUTE SALES REPRESENTATIVE
Frito-Lay Inc
09.2015 - 10.2019
ADMINISTRATIVE ASSISTANT
Dairy Farmers of America
09.2013 - 06.2015
CREW TRAINER/ FLOOR MANAGER
McDonald's
09.2011 - 09.2013
ROUTE SALES REPRESENTATIVE
JONATHAN NUZZO
ASSOCIATES DEGREE IN GENERAL STUDIES -
Onondaga Community College