Emily Reyna
Lubbock,TX
Summary
Proactive professional skilled in delivering excellent customer service and ensuring safety in diverse environments. Strong focus on cleanliness and efficient teamwork, leading to increased guest satisfaction. Committed to effective communication and problem-solving to support team objectives.
Overview
1
1
Language
2
2
years of professional experience
Work History
Server
Pho Nam
Spring, Texas
03.2025 - 05.2025
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
- Took and processed customer orders with accuracy and efficiency, contributing to smooth service flow.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Maintained cleanliness of dining area and ensured proper table settings, creating inviting atmosphere for guests.
- Handled cash transactions and balanced the cash register at the end of shifts.
Daycare Assistant
St. Isidore Episcopal Chruch
11.2024 - 05.2025
- Utilized patience and behavior modification techniques to foster order and ensure safety.
- Maintained safe, healthy environment by ensuring cleanliness and supervising children.
- Ensured clean, hazard-free areas to protect children and staff while promoting well-being.
- Provided lunchtime assistance to monitor children, assist with eating, and serve food.
Team Member
Old Time Christmas Tree Farm
11.2024 - 12.2024
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Executed tasks with productivity and efficiency, supporting overall operational goals.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Completed jobs accurately and efficiently, directly contributing to team success.
Attractions Attendant
Old Town Christmas Tree Farm
10.2023 - 11.2023
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Coordinated with fellow attendants to uphold safety procedures, ensuring a secure environment for guests and staff.
- Conducted regular inspections on attractions equipment, preventing accidents by promptly reporting issues.
- Maintained cleanliness standards in attractions area, enhancing guest satisfaction.
- Conducted daily opening/closing procedures for assigned areas, guaranteeing seamless transitions between shifts for coworkers.
Team Member
Old Town Christmas Tree Farm
11.2022 - 12.2022
- Developed customer service and product knowledge skills to support team collaboration.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Acquired skills that streamlined daily tasks for improved job efficiency.
- Adopted focused work style to complete tasks with precision and reliability.
Education
Bachelor of Science - Nursing
Texas Tech University
Lubbock, TX05-2028
Skills
- Customer service
- Order accuracy
- Maintaining cleanliness
- Health and safety compliance
- Team collaboration
- Attention to Detail
- Team member support
Volunteer work
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Supported animal welfare, caring for animals and facilitating adoption events.
Languages
- Spanish
- English
Interests
- Volunteer Work
- Baking
- Offering time and support to shelters for the homeless, women, and animals.
- Reading
- Fashion
- Participating in fundraising events to support local charities, schools, or community projects.
- Running
- Animal Care
Languages
Spanish
Native/ Bilingual
Timeline
Server
Pho Nam
03.2025 - 05.2025
Daycare Assistant
St. Isidore Episcopal Chruch
11.2024 - 05.2025
Team Member
Old Time Christmas Tree Farm
11.2024 - 12.2024
Attractions Attendant
Old Town Christmas Tree Farm
10.2023 - 11.2023
Team Member
Old Town Christmas Tree Farm
11.2022 - 12.2022
Bachelor of Science - Nursing
Texas Tech University