Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Emily Robles

Austin

Summary

Driven, adaptable, and service-oriented student currently pursuing a Bachelor's degree in Bilingual Education at the University of Texas at Austin. Eager to contribute exceptional organizational, communication, and support skills. Recognized for high energy, fast learning, and reliability in professional settings, and fully committed to public service, continuous growth, and community-focused excellence.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Lead

Dutch Bros Coffee
12.2022 - Current
  • Demonstrated exceptional leadership in managing day-to-day operations in a fast-paced, high-volume environment.
  • Spearheaded shift schedules, inventory controls, and team delegation, consistently exceeding performance targets.
  • Bridged communication gaps as the sole bilingual team member, providing outstanding service to Spanish-speaking customers.
  • Cultivated a high-energy, collaborative culture by training and mentoring new staff, driving motivation, and retention.

Childcare & Educational Support

Northrock Church
01.2023 - Current
  • Provided trusted childcare and academic support in educational and volunteer settings, helping to foster safe and enriching environments.
  • Applied knowledge from Educational Aide I certification obtained in high school to assist in classroom setup, supervision, and one-on-one student support.
  • Ensured effective communication with young learners and staff, supporting structured activities and daily routines.

Education

Bachelor's - Bilingual Education

University of Texas At Austin
05.2028

High School Diploma -

Judson High School
Converse, TX
05.2024

Skills

  • Administrative support
  • Bilingual communication
  • Child development
  • Customer service
  • Computer skills
  • Technology
  • Team leadership

Certification

  • Educational Aide | Issued: 04/01/24
  • BLS Provider (CPR) | American Heart Association |225418669662 | Issued: 09/01/22
  • Food Handler Certificate |Certified on the Fly | 269119 | Issued: 12/28/23

References

  • Axel Arevalo , Dutch Bros Manager, (210) 603-0275
  • Jabriel Santllan, Dutch Bros Lead, (210) 907-1332
  • Vanessa Garcia, (210) 617-6813

Timeline

Childcare & Educational Support

Northrock Church
01.2023 - Current

Shift Lead

Dutch Bros Coffee
12.2022 - Current

High School Diploma -

Judson High School

Bachelor's - Bilingual Education

University of Texas At Austin

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