Sarah Styles
Castaic,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Offering excellent communication and good judgment. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of given instruction and training. Extremely motivated to learn, grow and excel. Excellent at working alone or with a team. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position in demanding environment. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Shift Lead
Honu Coffee
11.2022 - Current
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Trained, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Monitored food inventory and supplies to prevent waste.
Barista
Havana Savannah
05.2022 - 12.2022
- Recommended products based on solid understanding of individual customer needs and preferences.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Trained new employees, sharing knowledge and expertise of coffees, teas and merchandise.
- Prioritized drink requests while managing interruptions.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Controlled line and crowd with quick, efficient service.
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained regular and consistent attendance and punctuality.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Constantly expanded personal knowledge of coffee styles and varieties.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Cleaned counters, machines, utensils and seating areas daily.
- Maintained espresso equipment and coffee machines for smooth functioning.
Crew Team Member
Genesis Global Recruiting
02.2022 - 02.2022
- Collaborated with team members.
- Addressed guest needs, questions, or concerns to create the optimal experience.
- Worked well with teammates and accepted coaching from our management team.
- Worked front counter, drive-thru and other areas
- Became familiar with products to answer questions and make suggestions
- Brewed coffee and tea and changed out drink station syrups.
Volunteer
Los Angeles County Sheriff's Department
08.2016 - 05.2021
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Managed administrative tasks such as record-keeping, and data entry program success.
Volunteer
Los Angeles Food Pantry
10.2018 - 03.2020
- Volunteered with school groups to help make measurable differences for program recipients.
- Helped organize food donations, and package donations for distribution.
Education
Associate of Science - Sociology
College of The Canyons
Valencia, CA12.2024
High School Diploma -
Bishop Alemany High School
Mission Hills06.2021
Skills
- Telephone etiquette
- Relationship building
- Administrative tasks
- Administrative support
- Recordkeeping
- Analytical skills
- Scheduling
- Staff Management
- Cleaning
- Dependability
- Exceptional customer service
- Operations Management
Objective
To seek a Barista position at Dutch Bros Coffee
Accomplishments
- Graduated Cum Laude
- Member of the National Honor Society
- Certified in Food Handling Saftey
REFERENCES
Available upon request
Timeline
Shift Lead
Honu Coffee
11.2022 - Current
Barista
Havana Savannah
05.2022 - 12.2022
Crew Team Member
Genesis Global Recruiting
02.2022 - 02.2022
Volunteer
Los Angeles Food Pantry
10.2018 - 03.2020
Volunteer
Los Angeles County Sheriff's Department
08.2016 - 05.2021
Associate of Science - Sociology
College of The Canyons
High School Diploma -
Bishop Alemany High School
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