Emily Rodriguez
New Caney,TX
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly. Trustworthy and dedicated Customer service with 9 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
9
9
years of professional experience
Work History
Cashier
HEB Grocery Store
Atascosita
08.2024 - 12.2025
- Worked flexible schedule and extra shifts to meet business needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and give to charity
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Managed
- Enhanced shopping experience, provided product information and location assistance.
Retail Worker Temporary
Charlotte Russe
Humble, TX
11.2023 - 02.2024
- Monitored inventory levels, restocking merchandise as needed to meet customer demand.
- Resolved customer complaints promptly, maintaining positive relationships and fostering loyalty.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Helped customers complete purchases, locate items, and join reward programs.
Patient Care Technician
HCA Houston Healthcare Kingwood
Kingwood, TX
10.2021 - 05.2023
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted with daily living activities, ensuring comfort and safety for patients.
- Documented patient information accurately in electronic health records systems.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
Host
Sudexo
Kingwood, TX
09.2019 - 10.2021
- Delivered exceptional customer service to enhance patients satisfaction.
- Delivered exceptional patient service to enhance satisfaction in hospital environment.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote patient health and safety.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
Cashier
Whataburger
Aldine, TX
06.2017 - 10.2019
- Worked flexible schedule and extra shifts to meet business needs.
- Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
- Collaborated with team members to provide exceptional customer service during peak hours.
- Demonstrated adaptability by quickly learning new menu items and promotions, effectively communicating relevant information to customers.
- Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
- Provided beverage cups and condiments to increase customer convenience
- Enhanced customer satisfaction by providing efficient and accurate order processing.
- Upsold menu items effectively, increasing overall sales and contributing to the restaurant''s revenue growth.
Education
CNA Certification - Nurse Assistant
03-2026
No Degree - Nursing
05-2023
High School Diploma -
05-2019
- Honor Roll [ Senior year and 2019]
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Customer relations
Languages
Spanish
English
Timeline
Cashier - HEB Grocery Store
08.2024 - 12.2025
Retail Worker Temporary - Charlotte Russe
11.2023 - 02.2024
Patient Care Technician - HCA Houston Healthcare Kingwood
10.2021 - 05.2023
Host - Sudexo
09.2019 - 10.2021
Cashier - Whataburger
06.2017 - 10.2019
Victorious Healtcare Academy - CNA Certification , Nurse Assistant
Lone Star College - No Degree, Nursing
MacArthur High School - High School Diploma,