Dedicated Assistant Manager with a strong focus on customer service and crisis resolution. Proven ability to manage operations and enhance team performance in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Dominos's Pizza
Kenosha, Wisconsin
10.2014 - Current
Supervised daily operations and staff activities in high-paced restaurant environment.
Supervised daily operations including scheduling shifts, assigning duties.
Delegated work to staff while setting priorities and goals to optimize team performance.
Resolved customer complaints to enhance service quality and improve guest satisfaction.
Monitored inventory levels and procured supplies to ensure seamless kitchen operations.
Implemented safety protocols to maintain cleanliness and food safety standards.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Maintained up-to-date knowledge of company products and services.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.