Summary
Overview
Work History
Education
Skills
Languages
Refrences
Timeline
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Emily Santamaria

Emily Santamaria

Plantation,FL

Summary

Responsible and motivated student with desire to take on new challenges. I have a strong work ethic, I easily adapt and have exceptional interpersonal skills. I can easily follow detailed instructions to complete tasks, and because I am a team player this will contribute the overall team success and expectations.

Overview

1
1
year of professional experience

Work History

Medical Receptionist

Orthopedic Institute
Fort Lauderdale, FL
09.2023 - Current
  • Greeted and checked in patients, updating patient information in computer system.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
  • Performed data entry tasks related to billing and collections procedures.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Called patients to confirm scheduled appointments and obtain additional details.

Key Holder

Calzedonia
Fort Lauderdale, FL
04.2023 - 07.2023
  • Ensured store was opened and closed in a timely manner according to company policies.
  • Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
  • Performed daily banking duties such as deposits and withdrawals of funds from registers.
  • Managed key holder responsibilities such as opening and closing the store, setting alarms.
  • Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
  • Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.

Education

High School Diploma -

Western High School
Davie, FL
06-2022

Associate of Science - Nursing

Broward College
Fort Lauderdale, FL

Skills

  • Medical Charting
  • HIPAA Compliance
  • Medical Terminology
  • Referral Verification
  • Business Development
  • Inventory Control
  • Customer Needs Assessment
  • Payment Processing
  • Customer Service
  • Written and oral communication skills
  • Multi-tasking strength
  • Reading comprehension skills
  • Problem-solving skills
  • Teamwork and Collaboration
  • Service-oriented

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Refrences

  • Calzedonia: Manager Ana- (754) 267- 8982
  • Orthopedic Institute: Manager Jorge- (754) 548-2435

Timeline

Medical Receptionist

Orthopedic Institute
09.2023 - Current

Key Holder

Calzedonia
04.2023 - 07.2023

High School Diploma -

Western High School

Associate of Science - Nursing

Broward College

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Emily Santamaria